Mercia Garden Products
Jeff
"Delivered perfectly driver was very…"
Delivered perfectly driver was very polite and friendly excellent service 253535912 order number
Alaina Parsons
"Great garden bar"
we ordered a garden bar, it came quickly, all of the parts were ther and it went together quickly and easily
Sophie Millwood
"Absolutely happy with purchase arrived…"
Absolutely happy with purchase arrived with care and handed to my door for easy access to bring through my house I’m so happy with the quality and the whole thing will definitely be using this company again in the future
Danny
"I recently had a shed delivered by…"
I recently had a shed delivered by Mercia and the guys that delivered it were amazing couldn’t do enough definitely recommended.
Cae Du Caravan & Camping Park
"Very Happy!"
Very Happy!
The delivery was bang on time and I was kept updated with a delivery slot via email.
The driver Neil was fantastic and extremely friendly.
He was very helpful and unloaded our purchases off the truck for us.
Thank you very much
Dave Turvey
"Great summerhouse from Mercia garden products Ltd"
We ordered a summerhouse from Mercia garden products Ltd, through Wayfair. The communications regarding delivery were great with a text from the delivery driver Karl shortly before delivery.
The added bonus was Karl also builds these summerhouses, so was able to give us some handy tips to help us when we built ours.
The construction was pretty straightforward with good, not overcomplicated instructions. It's almost complete, just got to finish the painting.
Consumer
"Never buy from this company "
Absolutely rubbish sent the windows to small and I had a week of fighting to get some sent in the end I bought my own would never buy from this company some of the shed is beveled I’m very disappointed do not buy from this company
Stuart McNaughton
"Mercia 28mm pent log cabin leaking roof."
18 Months ago I bought a Mercia 28mm pent log cabin from this company and I paid £719 for them to fit the product on the handstand that was prepared specifically for this job. Just to be clear as soon as it was up I then followed their instructions to preserve and then seal the cabin I did this with quality products.
During winter the cabin does shrink back and warp but as spring comes it then returns to normal, I have now sealed and treated twice and whilst in the cabin last week I noticed there was black staining on the roof timbers and a area that had actually leaked in. I took pictures of this and sent this to MGP customer services first of all they needed to know what the base was made of what product I’d used and its specific location in my garden.
After a few days of questions and answers I was finally told THEY RECOMMEND THAT ROOF FELT IS CHANGED EVERY 18-24 MONTHS.
Also as it was near a tree that would cause further moisture. Iam still in shock to think that felt needs changing so frequently funny my last shed roof did about 8 years with a role of cheap product from B & Q. I asked to speak to a manager and he said he’d call today at 1000hrs …….Nathanal iam still waiting, it’s 1700 hrs!!!!!
My advice is avoid these folks if you incur any problems their support is of no value they try and fob you off at every opportunity.
I will redo the roof myself and be sure of no recommendations from this unhappy out of pocket customer.
David
"Took a day of work time slot kept…"
Took a day of work time slot kept getting moved which I understand with traffic and stuff but then no delivery and no one let me know that it wasn’t going to be delivered and still haven’t heard from the company on when it’s going to be delivered.
graham .
"Neil the driver was very helpful and…"
Neil the driver was very helpful and put the shed straight into our garage Excellent service
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