"Easy and seamless process"

I contacted Big wants your car and to be honest was a bit sceptical.. there was no need for to be concerned. From the original offer and a little negotiation we agreed a figure. Aaron and Steve arrived and Aaron set too inspecting my car . All was as described and the deal was agreed . The money was in my account in no time and the car got taken away.
Probably could have got a few pounds more but nonetheless was happy to sell my lovely Audi Q7
Thanks a million

"There was a little confusion when…"

There was a little confusion when filling in the "docusign". For some reason £4,800 instead of £4,000 was inserted in the agreed price box. I was not aware of this as no one from your company called to tell me this. I only found out when l telephoned BigWantsYourCar.Com. This meant my car was picked up a day later than l anticipated. Secondly your company claims that the damage on the N/S rear wheel arch and the N/S corner
bumper was not visible on my photographs. They appear perfectly on mine. This resulted in £200 being taken off the purchase price. However, Steve your collection driver was very good. He arrived on time and explained the whole process from start to finish.

"It was a great service"

It was a great service. Carol was havey helpful. Thank you.

"Lovely staff, easy process"

Selling my car was a smooth and quick process. I called Friday, was given a fair price over the phone. The car was collected Tuesday and I was paid instantly. There was no quibble over the price that was quoted by the agent which was a relief. All the staff was really friendly and helpful. Would really recommend. 5*!

"The process for selling our vehicle was…Seamless"

The process for selling our vehicle was very structured and straightforward. Once photos were uploaded we were given a quote and the same was adhered to during pick up. Shanelle helped us through the entire process.
The vehicle pick up professional was also extremely professional and helpful.
Overall a hassle free experience.

"Everything was very smooth and quite…"

Everything was very smooth and quite clear.
Steve Janman picked up our car and he is quite knowledgeable and helpful and smoothen the whole process.

"Awesome customer service "

Hayley was on point and understanding when it came collecting at a time which was convenient for me. She was professional and friendly from the get go and left me feeling that in the future if I need to sell my far big wants ur car will always be my 1st call

"Nice easy straightforward process"

Nice easy straightforward process. Guaranteed price was given from the photos I took on the app. I must say I was worried that when it came to collection there would be tyre kicking and haggling. But in fact it was completely the opposite, a very professional guy called Sean came, gave the car a look over, had a coffee whole helping me sort the documents, very helpful and friendly guy. My part of the payment was in the bank before Sean left and I have already now recieved proof of the finance payment having been made. If your selling a high value second hand car I would definately teccomend these guys and the big car company without a doubt. Thank you for a stress free exchange 😊

"Fantastic Customer Service "

Dealing with BWYC was simple and fast.
Hayley came to pick up my car and I can’t praise her enough!
The whole team from start to finish were just brilliant! Highly recommend to everyone!

"Fantastic company from start to finish"

Fantastic company from start to finish. From agreeing the cost with Hollie for the vehicle (which was the best price around), the vehicle was collected the next day and funds agreed within 20 minutes.
Exceptional service from start to finish, and the collection staff were very professional.
Highly recommended!