Travlock.com
Julie Anne
"Professional, personable and polite "
Nigel was courteous, efficient, patient and professional from my initial single journey enquiry - to making a tailor-made multiple flight itinerary for 2 across the world!
This involved separate return flights from different countries and came in at the correct time frame and within budget!
Highly recommended 😁
Thank you!
Ellen
"Matt has answered all my queries great…"
Matt has answered all my queries great service
Mary McMillan
"Travel"
I needed flights to Kansas and I found this company on Google. I sent a whatsapp message explaining what I needed. An agent of the Company named Nigel reached out to me. I found him a throughly nice man who after listening to my needs he proceeded to getting exactly what I required. He was polite efficient and friendly. My experience dealing with Nigel was excellent.
customer
"Fast efficient good communication no…"
Fast efficient good communication no hassle booking Matt great
Catherine Fleming
"Matt was so professional and went above…"
Matt was so professional and went above and beyond to help me I would recommend this company 100%
Memuna
"Be Careful With These Guys"
I booked a flight through Chris to travel from Washington DC to Istanbul and to Riyadh. I went into Turkish Airlines website yesterday 12/15 to manage my ticket and got the following message:
Your flight is disrupted due to operational reasons. You can change* or cancel your flight. Thank you for your understanding.
*You can change the flight free of charge one time only.
I had wanted to change my destination from Riyadh to Jeddah, so I called Turkish Airlines to confirm that I can make such a change. I was told the change was possible at no extra charge, but Chris would need to initiate the change. I called Chris and his response was that there was no disruption to my flight. I called Turkish Airlines again and again, and again, and each time, I was told that the information on their site was correct, and that Chris should make any changes I wanted, or cancel the ticket and give me a full refund, if that was what I wanted, as long as I made only ONE change. Chris' response was, "it's not going to happen." Then he went ahead and without my knowledge, made the only one change I was allowed, and reissued a new ticket for the same destination. This was after I had specifically text him to not make any changes to my ticket without my permission, and he had texted me back to say my original ticket still stood. In other words, he made sure that I did not take advantage of Turkish Airlines' offer that allowed me to change my ticket because of the airlines' own disruption. I do not know what the reason is, but I think this may have to do with his share of the ticket cost. Whatever it is, that is not the way a reliable business deals with customers.
In addition to being mean and deceptive, Chris is a rude and obstinate guy. I will not recommend anyone using Travlock Travel Agency.
Jonathan Peters
"A great experience "
Using Chris and Travlock to book our multiple flight trip not only stress free but also very cost effective.
Great airlines were booked for us with good flight times.
Chris was on hand from the original booking right up until departure answering all our questions and queries, nothing was ever any trouble.
Kirsty peters
Christiane
"I dealt with Matt and he was absolutely…"
I dealt with Matt and he was absolutely fabulous. No matter how silly my questions seemed he answered them kindly and with patience.
Thank you
Ian poole
"I have used Travlock for the last 3…"
I have used Travlock for the last 3 years and the service has always been superb!!
We had a family emergency and Nigel, got us tickets for the next day at an excellent price..
I would recommend Travlock to anyone
coleen bee
"Nigel was adaptive to our requirements…"
Nigel was adaptive to our requirements and therefore helped us to build the holiday we really wanted, not a near miss. Thank you xx
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