"Trip overall was good but one place…"

Trip overall was good but one place made this a 4 star and not 5. My original accomodation on day 5 was Mount Kinabalu Perkasa Hotel, instead we were taken to Sabah Tea cottages. This was backpacker level. When we arrived NO WATER which meant no toilets or shower and after travelling for hours on bus this was a terrible situation. My first room I refused because of mould, second room tilles cracked in shower window not closed ( bugs filled room) ,no tv only malay language , no internet unless sat outside at night in outside room. Disgusting and why the change one can only guess it was much cheaper than original hotel.NEVER USE this sub standard accomodation again!!!!
Otherwise trip was good.

"This was a wonderful experience."

This was a wonderful experience. My husband an I were the only two on the trip. The guide was excellent and so knowledgeable, the transport and accommodation were faultless. Such great value for money.

"Well packaged MyHoliday2 tour to Borneo for small groups that was well priced "

The office is based in Australia & provides prompt friendly customer service. We were 2 couples who made 2 separate booking for Insurance reasons. The office linked the 2 bookings together which was great as we knew we would be travelling together. Small groups, only 6 on our Borneo tour plus the driver & guide. Very personalized service & being a small group meant flexibility when necessary. Content of tour was as described. We were lucky & saw a lot of wildlife which was very special.

You need to take local currency. Most places outside the major towns don't have Eftpos facilities. We are non drinkers nor buyers of souvenirs; we would rather have the holiday experiences. AU$400-$500 in local currency was sufficient for the 2 of us.

Don't really need any special clothing, just keep in mind the humidity& sun factor when packing. I found some great info in the Blog section of the MyHoliday2 website about what to take but found this after the trip. So, check this out as it will certainly take a bit of guess work out of the equation.

All sleeping accommodation was airconditioned, so was the minibus but some of the eating areas are open air. We had no problems with mosquitos, bugs or leaches but then we really didn't rough it either and had no rain.

Had a hiccup due to weather conditions in Sydney on departure which meant missed flight connections & a loss of 1 day in Borneo. This was out of the control of Myholiday2.

MyHoliday2 have a great selection of well-priced Holidays to choose from, so it's going to be hard to know which one to do next

"Just got back from a 12 day tour…"

Just got back from a 12 day tour Vietnam Cambodia, had a great time . The co ordination with the tour guide in each city was exceptional. Had no issues what so ever. Only complaint was the 4 star hotel in HCM city. The air con was out in the dining room and it was so hot in there , they had portable fans installed but they were blowing warm air ! It was terrible , I asked one of the staff what was going on,he said it’s being repaired we would’ve put you in the function room but that was booked out for a conference. I’d source another hotel . Microphones in buses would’ve been good,most times we couldn’t hear the guide talking. All in all we had a great time

"Our 10 day holiday in Turkey was great…"

Our 10 day holiday in Turkey was great and very memorable. This was made possible by Koray, our tour guide who was with us all the way. He was very accommodating, patient and know everything about teh history of all the places we visited.

We will book our next holiday with MyHoliday2. Highly Recommended!!!

"Experience in Sri Lanka with small…"

Experience in Sri Lanka with small group was an eye opening and exciting introduction. A longer amount of time ie 2 to 3 days in each area would have been a more useful timeframe. Felt like too much time travelling and less time immersed in culture. Ajith the guide was responsive and flexible to the groups interests. Generally a great experience.

"Just finished our 12 day tour of Sri…"

Just finished our 12 day tour of Sri Lanka. Dissa our tour guide/driver was fantasic. Knowledgable and very safety conscious whilst driving. This enhanced our Sri Lankan experience.
Suggestions for MyHoliday2 - Description of hotel accommodation facilities was limited. We had to undertake our own research. Advice in relation to air carrier and departing terminal changed without proper consultation.

"Awesome!"

Well organised and covered all experiences as per itinerary. Amazing photo opportunities with orang-utans, sun bears, turtles, monkeys and birds, etc. Unfortunately, we didn't see the elusive pygmy elephants, even although they were closeby.

"Japan Golden Route."

Japan Golden Route.

I have done over a dozen group tours, and this was the first I was really disappointed with. MyHoliday2 is a 3rd party provider, in other words they take the money, then farm you out to the actual tour operators.

I have mobility issues, and asked a number of questions before booking about accessibility - about distances required to walk etc. MyHoliday2 gave me answers that convinced me to book, but when the final itinerary came to me ( just 2 weeks before travel), my requests had not been taken into account.

I'd booked additional pre-nights on being assured they'd be in a centrally located hotel in Osaka and the pre-nights would be in the same hotel as the initial tour hotel. On release if the itinerary, it turned out night one of the tour was in an airport hotel - $200 taxi from central Osaka. So I had to choose to either change hotels, or stay far away from the city. Either way i would have $200 taxi fare to pay.

Nextly, I booked 3 optional day tours, after being assured that all would include hotel pick ups.

It turned out one was a walking tour (! - and again, I'll mention my mobility issues).

One was hotel pick up - hooray.

But for the 3rd tour, Nikko, I was required to make my way across Tokyo, a 40 min train trip, during peak hour to get to the meeting point. Something I knew was not possible for me, and which I'd confirmed would not be necessary when I booked.

(NB The tour was about 75 people, over 2 buses - the other bus was accommodated in a hotel next to the pick up point. If that had been the case for me, I could have done the Nikko tour, but I do not think there was clear communication between MyHoliday, and the actual tour operators.)

I cancelled directly with the in country operator, who advised me I had done so in time to receive a refund, and to let myHoliday2 know. I did so, and received a reply 3 days later, telling me no refunds were possible due to their "policies". I could have given the tour to another traveller if I'd known this,but by the time I got the reply it was too late. $500 down the drain.

The schedule was weird too...there's 2 nights in Osaka in the middle, but both days you go to Kyoto...? So that's an hour each way for no good reason.

In order to get your ride on the Shinkansen, there's a 3.5 hour wait at Kyoto Station. They organise nothing for you to do, there's no seating, and it made for a really long, pointless day. In Hiroshoma, you stay way out of town, in a hotel no where near any facilitues.

Other issues, between the itinerary I signed up for and the real itinerary being released ( which you'll only get to see two weeks out from your trip) there were hotel changes (all steps down) , and things removed (the brewery tour, Fushimi Inaari). I'm sure this is done consciousely, to make sure they have your money, before you have the real information.

They'll reply to this review with a lot of small print about how they "reserve the right to..." this and that. But at the end of the day, they just tell you "yes" to whatever you want to hear, to get your money, then treat you like sardines in a process line.

Use G Adventures or Intrepid - way better.

"We came back from our 6 days Maldives…"

We came back from our 6 days Maldives trip & it was amazing! From airport pickup to sea plane transfers to the villas - everything was well organised. The staff at the resort were superb who became like a family at the end.
Good work Denie - thank you for all your help!!