Provident Metals

Financial Operations and Advisory
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180 reviews
Overall Rating
Customer Reviews about

Provident Metals

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John

5.00/5.00

"Easy,fast on reasonable"

Easy,fast on reasonable! Exactly what i ordered and in a timely fashion.Good job --thank you!

31/05/2018

David

5.00/5.00

"They always deliver on time and have…"

They always deliver on time and have the lowest prices. I'm very happy with their service!

27/05/2018

Henry

5.00/5.00

"Quick delivery"

Quick delivery. Everything as described, reasonable costs. Metal parts return address for added security from anyone looking to steal valuables. Company met or exceeded expectations.

23/05/2018

Bruce

5.00/5.00

"100% Satisfied; Recommend"

I moved to Provident Metals after another bullion dealer quit the business in my area. I am 100% satisfied. I would recommend to buyers.

23/05/2018

Patrick

5.00/5.00

"Good all around"

Great website, fast shipping, no problems.

03/04/2018

Chad

5.00/5.00

"Provident is rock solid"

Time after time this company delivers. Never had an issue with them in over 60 orders. Great deals weekly and several payment options. Just a rock solid company to deal with. Highly recommend this company.

24/03/2018

severalethos

5.00/5.00

"#1 Online Bullion Retailer"

#1 Top Choice for Bullion, online or anywhere else! Of the half dozen or so bullion dealers I have tried, Provident Metals is my favorite. I have placed 23 orders with Provident, while my second most favorite dealer only got my business 9 times.. and for good reason. Great Prices & Customer Service, Accurate Product Description Pages.. I've even had the pleasure of speaking with CEO Joe Merrick (real nice guy - very receptive and responsive). I will stick with Provident until they sell out! ;) And hopefully they never do.

15/03/2018

Monte Rutledge

1.00/5.00

"Buyer Beware!"

The worse precious metals company I have ever purchased from. I ordered 20 uncirculated American Silver Eagles. The coins arrived almost a month after payment and were horribly damaged. I called customer service twice only to be told to email my complaint and request for replacement or refund. I have now emailed customer service twice only to receive no response. It has been two months, I have made 4 complaints, and Provident Metals has yet to honor their 100% Satisfaction Guarantee.

EDIT: The response posted by Provident Metals below is a lie. I did not recieve the coins the day after they were shipped. I was not offered a paid return label if I emailed photographs either (the call was recorded so they should know this). Additionally, Provident Metals wants me to send 12 emails (one for each picture) before they will honor THEIR 100% Sattisfaction Gaurantee? The proof is in the pudding.

14/03/2018

TX Ag Lover

1.00/5.00

"Last time I will order from them"

Bought Radom ASE's...all were spotted...emailed twice to customer service, even contacted owner, no response. Extremely poor customer service, either that or they didn't like my name. My last time buying from them. Not that they care really. Clearly.

09/03/2018

Wes M

5.00/5.00

"We WILL do business again!"

We WILL do business again!

07/03/2018
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