"Highly recommend Rural Wifi"

I am a new customer and am very happy with the whole service provided by Rural WiFi. Everything about the process was straightforward and seamless. I had a bad experience with another provider and decided to switch to rural WiFi given my location and lack of fibre in my area. I work from home full time and have noticed a massive improvement since I switched, no more lagging on teams meetings and no drop outs on the connection either. Customer service is also excellent. I would highly recommend Rural WiFi based on my experience so far :)

"Very helpful & friendly"

Very helpful & friendly

"Rural Wi-Fi were excellent in terms of…"

Rural Wi-Fi were excellent in terms of professionalism and helpfulness, they really went above and beyond to provide us with the best service, they were very responsive and friendly.

"Quick response to my initial email to…"

Quick response to my initial email to Luke, instructions over the phone from Dawn was clear and patient.

"Dawn was great to deal with"

Dawn was great to deal with. Polite, efficient and very helpful. Overall a good experience.

"Moving into a house next week and was…"

Moving into a house next week and was so anxious on what broadband to choose, I got through to Luke who walked me through each step both clearly and concisely, his customer service skills are brilliant and he reassured me about anything I had hesitations about.

"Luke was a great support for setting up…"

Luke was a great support for setting up my new wifi contracts and connections. He made the transition so easy and stress free and had a great experience. Thank you luke

"Thumbs up!"

Response received within 4 hours. System reviewed, reset and (hopefully) fixed with 2 hours. Thumbs up!

"Issue swiftly resolved, Dawn was very helpful would have no problem recommending RuralWiFi to friends and family "

Issue swiftly resolved

"Highly Recommended - greatest customer support!"

I am a new customer. I have heard a lot of great things about Rural Wifi, so I decided to give it a try. I tried to avail myself of the fibre option, and while it was unsuccessful, the Rural Wi-Fi team has been helpful and kind. It was an issue on my end, so while I try to fix it, they also offered guidance and help, checking up on the situation now and then.

Every time I have a query, they're able to reply quickly. I have never experienced customer service like this before.

I highly recommend Rural Wifi to anyone :D Thank you so much Rural Wifi team.