"My call was answered by a friendly person and not a recorded message with awful music."

I was having issues with my WiFi over the Christmas period. I rang customer care and spoke to a fabulous girl called Ciara. She guided me step by step and reset the router. I can only say Ciara was a absolute joy to deal with. Patient, helpful, friendly and understanding. I'm glad to say thanks to Ciara, I'm a extremely happy customer 😊

"Excellent support experience "

I didn't have to listen to an automated machine for 5 minutes when trying to call support.
I got to speak to an actual human quickly to help me fix my issue (which was caused by someone in my household not the company or hardware).
Claire in support was a pleasure to speak with.
She was clearly well trained, knowledgeable, patient and a great ambassador for the company.
A continued support experience like this will keep me a customer for long into the future.

Dave

"Great company"

Great company. Been with them a year and have had no problems other than the initial teething problems you’d expect. Always have fast internet which is a pleasant surprise as we live in a very remote area in Donegal.

Evan has been fantastic. Very friendly, professional and easy to talk too.
Just renewed our contract

"Very good connection "

Very fast speed for good price

"Reliable speeds "

Living in a rural area can be a struggle to try and get reliable broadband and having tried several companies, including satellite, I found Rural WiFi to be the best. While you may not get speeds anywhere near what fibre gives you Rural WiFi will supply speeds good enough for streaming and browsing the web.
Fibre finally became available in my area and this is the reason for me leaving Rural.

"Rural Wi-Fi was a game changer for us…"

Rural Wi-Fi was a game changer for us After years of struggling to even send an email with the service dropping at busy times Rural Wi-Fi sorted it out

"Excellent Service"

We built our new home in an area known for poor/no internet coverage. We tried everything to get WiFi but no other provider was able to help us. Rural WiFi did. They got us sorted and were very helpful in the process. I would highly recommend them to anybody that (1) Struggles for coverage (2) Appreciates decent customer service versus providers that hide behind a keyboard.

"Dealt with Claire/Dawn when I needed…"

Dealt with Claire/Dawn when I needed new sim....Top class service....patient, efficient and very helpful....exactly the type of people you would love to have working for your own company.
Denis Cahill,
Cork.

"R.wifi"

The man that came out and installed my wifi, was very helpful and went through how to use, if anything with wrong, tested network in all rooms in my house and outside my house.. he didn't leave until I knew everything was working perfect and I was happy. Would highly recommend and especially for the older generation he was extremely experienced and helpful in dealing with any questions I had to ask. Thank you.

"Great Customer Service"

The experience was made great because Dawn took ownership of the problem. Too often these days it is no longer the case, she is a real asset, look after her.