"Very good on the whole"

They have kept the property tenanted, collected rent, organised maintenance and issued monthly statements effectively.
However, they could be a bit more proactive about communicating issues such as maintenance requests from tenants to landlord, so that the information doesn't just arrive with the monthly statement.

"More communications needed for periodic…"

More communications needed for periodic inspection report

"Response time and effectiveness in…"

Response time and effectiveness in resolving an issue

"Claire has gone out of her way to make…"

Claire has gone out of her way to make sure that if I have any problems they get sorted and fixed asap.

If there is any delay Claire contacts me personally and chases it up and assures me it is going to be fixed or sorted.

"Great service and good communication…"

Great service and good communication skills, Kam is really polite and provides amazing service, thank you!

"Delivered and installed a new…"

Delivered and installed a new fridge/freezer in less than a week.

"As a tenant"

As a tenant, I've experienced amazing service that truly stands out. From the moment I moved in, the staff has been incredibly responsive and attentive to my needs. Any maintenance requests were handled promptly, and the communication has always been clear and friendly. It's reassuring to know that my concerns are taken seriously, and the overall atmosphere feels welcoming and supportive. This level of service has made my living experience not just comfortable, but genuinely enjoyable.

"I feel that Lamont keeps me informed…"

I feel that Lamont keeps me informed of any issues and updates regarding the building and any changes/advice etc.
I would feel confident in contacting Lamont with any issues I had and would expect prompt and decisive action.

"Professional Service"

Any issues that do present (rare) are dealt with in a professional manner and resolved efficiently, thanks Tamika!

"Will continue using Lamont Estste"

Will continue using Lamont Estate for my Halifax property.