"I had 2 soups sent as Christmas gifts"

I had 2 soups sent as Christmas gifts. This was my first time ordering from this place. The recipient said the Lobster Bisque soup was terrible which made me feel bad. The sent complaint to Bes'Dam Soup and the owner contacted me he say to hear my complaint. But offered nothing to make it right. I had the recipient call Bes'Dam Soup thinking maybe he would have offered to send another soup. Nothing was offered.

"We have ordered from Bes' Dam Soup …"

We have ordered from Bes' Dam Soup several times in the last 3 years, the soup is to die for and their customer service is over the top at making sure their customers are just as happy with the customer service. Love Bes' Dam Soup!

"Great customer service!"

Although I must admit that I haven't tried the soup yet, when my gift recipient had trouble redeeming the certificate last year, Ed was immediately responsive and helpful.

"This is the second order that I placed …"

This is the second order that I placed with Bes'Dam Soup. The first took
at least a month (or more) to be delivered, and I couldn't reach anyone at
the company. I swore I would never do business with them again. Well, I caved because my mother enjoyed the soup given to her as a gift. My second, and most recent, order was place on 11/19/17. It's status is still
"Awaitng fulfillment". It is 12/4/17. My credit card has already been charged, and once again, no soup. This is definitely the last order I will place.

"Still missing part of my last order"

Still missing part of my last order. Order last year was VERY late.

"Expensive shipping"

The soup is very good. Shipping is so expensive. For 2 people ordering different soups 8 servings is too much so we order for 2 servings. Ordering 100$ worth to get free shipping would give us too much soup to eat. I probably will only order for special occasions.

"Delicious soups and personal customer …"

Delicious soups and personal customer service. I received a thank you call from the owner after placing my order.

"Amazing soups!!"

Amazing soups!!! Every one is absolutely delicious!!!

"The Lobster Bisque and New England …"

The Lobster Bisque and New England Mushroom are the best soups I have ever had. We have Clam Chowder and Chicken and Sausage with Rice in the refrigerator ready to try. I am sure they will be fantastic too.

"I spent $271.51 on a 6 month supply of …"

I spent $271.51 on a 6 month supply of soup for my elderly father and I never received any product. After multiple "promises" from Ed Covino to be reimbursed, I did not receive reimbursement. I can't believe this company is still in business as every review I see says the same thing.