"Lobster bisque"

What a tremendous disappointment.

I was excited to serve the lobster bisque at Christmas dinner. The flavor is less than appealing and each bowl was returned to the kitchen full. Needless to say, this company has no new fans in my home.

I've attempted to reach the company, but the only response has been to report me to Trust Pilot and have my review removed for not referencing "service". In all fairness, I did receive the soup prior to Christmas. The order, however, was wrong and I've yet to receive the mushroom soup.

I too, am in a business dependent on reviews. Should a review question my product or service, I would immediately reach out to see how I might correct the situation for the client. To report me for not referencing your service, which appears to be a common lament among your customers, is a completely inappropriate response. I recognize that we all have taste preferences, but when an entire party of 12 concurs, I would suggest the problem is yours.

"Excellent service, products and friendly people"

Easy to place order. Great customer service with a professional follow up phone call. Shipping and delivery as promised.

"Outstanding"

Your soups are delicious---
Thank you for your service--You had overwhelming responses a year and a half ago, yet you stuck with your customers and fulfilled your obligations to them. Great integrity, honest responses and follow up. Happy that you are now in efficient mode and all is well.

Thanks so much

more orders to come

Keith Ludwig

"Great Service"

The owner of Bes Dam Soup was a big help with my order and he had it shipped to my family very fast! They enjoyed the soup!
Thank You, Ed,

Susan

"Veggie soup had a nice bite to it."

Veggie soup was the first one I tasted and it had a nice bite to it....veggies were the right size....adding some pastina owuld make it even better! Looking forward to tasting the other 4 flavors I ordered.

"Chili with pulled pork"

One of our favorite products from Bes'Dam Soup. Perfect for a snowy day in Maine

"A Model For Customer Service"

I would like to reiterate the many compliments the company has received due to the owner's enthusiastic response to customer queries. We have ordered gifts a half dozen times or so (and will again in the future), and have found that each time the soups were a big hit. It truly is a pleasure to work with people who make you feel like your business is important to them! Thanks for being so professional and courteous - and for making outstanding soups!

"Soup Suppers"

I purchased a selection of Bes'Dam Soup for my Mom (90) and Dad (93) to help give them variety in their meals. They both raved how delicious they are...so I ordered more. The soup tastes like homemade, delivered right to the front door. They are easy to warm up or freeze for up to a year!
Nothing is better than Mom's homemade soup but Bes'Dam Soup delighted even her taste buds!
A special thank you to the owner, a former chef, for following up after my purchase with a personal phone call to my mom and myself inquiring if we were satisfied. Love the personal touch this company gives and cares about their customers desires. I was most impressed by the owners time in sharing other creative ideas for my parents to mix up their dinner selections by using certain soups as sauces over pasta or chicken. Bes'Dam Soup holds true to it's name!

"Personalized Service"

Had a concern and the owner called me and made it right. Excellent product, I will be ordering again.

"Super Soup!"

We had 3 separate orders shipped - Two families received the soups
and have enjoyed them very much. They liked the ease of just warming
up the food without the time of fixing it. The other family was not home
at the time of delivery and the soup order was spoiled by the time they
returned a few days later. We were very pleased with the help from
the owner. We were very glad to see Bes'Dam Soup featured on Fox
News and wanted to give them a try. We would definitely order again.