"ESTAFA TOTAL. Pongo una estrella por escribir…pero…"

Pongo una estrella por escribir…pero realmente no se merece ninguna. ESTAFA TOTAL. Realicé pedido de lentes diarias Aquarella Cyan Blue, y me han enviado una LENTILLAS DE MALA CALIDAD…color horrible, nada que ver con los anuncios; calidad pésima, la pupila se desajusta de mi ojo impidiendo la visibilidad clara; incomodas de llevar, parece plástico que irrita el ojo y lo deja enrojecido y dolorido…va contra la SALUD PÚBLICA. Solicitaré la devolución del lote completo inclusive las probadas con resultados nefastos. Realmente decepcionante esta tienda, PONDRÉ DENUNCIA SI NO ME DEVUELVEN EL DINERO Y AUNQUE ME LO DEVUELVAN TAMBIÉN.

"All good, I would recommend this company …"

The ordering and response time after ordering was easy and swift. The time between then and delivery was a bit longer than I expected, but as far as the order had to come from I suppose should have not been a surprise. The product was very well packed and included a nice makeup bag that was a surprise.

"Estatic when my lenses arrived & am…"

Estatic when my lenses arrived & am looking excitable out to trying them on with my Mum this Christmas, thank you kindly solotica and the staff for a lovely packaging of the lenses too. Amazing stuff, if it's a long wait well writing this review hopefully show how thankful I am of the staff. Five stars. Thank you solotica:)

"Good Customer Service"

My first experience with buying colored contact lenses from Solotica was 4 years ago. It was a good experience so I decided to order from them again. The first pair of lenses I bought years ago were Natural Colors Ocre. My eyes are naturally dark brown and I wanted a light golden honey color. The Natural Colors Ocre lenses are very pretty with the light golden brown color I wanted but they do have a dark limbal ring on them, which I didn't really like that much. Overall, I was happy with the lenses. They were comfortable in my eyes and they looked nice but I wanted to see what the Ocre color lenses would look like without the limbal ring.

That brings me to my most recent experience with ordering from Solotica. I recently ordered the Hidrocor Ocre lenses because they don't have the limbal ring and when I tried them on, I was shocked at how terrible they look on me. The Hidrocor Ocre looked like a neon glowing, extremely pale green color on my eyes, making me look like a zombie/lizard person lol. I let the company know that I was unhappy with my purchase and they offered to send me a replacement pair of my choice, I just had to pay for shipping, which wasn't expensive at all. The next pair I chose was the Hidrocor Avela, which I thought would be a shade darker than the Hidrocor Ocre but when I tried those on, they looked like a very light shade of green. I've never wanted green eyes, I prefer a light golden brown color, so I wasn't happy with the Avela.

Upon hearing that I wasn't happy with the Avela lenses, Solotica reached out to me and offered me another pair of replacement lenses in the color of my choice and they paid for shipping. I decided that Hidrocor lenses were not for me, they just don't look right on my dark eyes. I chose to get the Natural Colors Ocre lenses again, the ones with the limbal ring. They're a light golden brown color and they look nice with my dark complexion. Solotica provided excellent customer service to make sure I got the lenses that best suited me.

"Made wrong order"

I ordered the wrong color lenses by mistake and Solotica’s team assisted me and helped me get the right color. Im very satisfied with their customer service and the quality of their lenses and how quick and efficient the whole process was

"Pessimo acquisto"

Pessimo acquisto! In più ordinate il 11 novembre e sono arrivate appena il 26…
Ne ho acquistato due paia…. Avendo visto tanta pubblicità …. Le ho prese con correzione ma nn ci vedevo niente addirittura doppio le sconsiglio e ho anche speso 40€ di speso doganali !!!
Pensavo di essere apposto 2 anni visto che ho acquistato le annuali invece non si possono portare nemmeno 2 min!!! Vergognatevi ora passerò per vie legali! 200€ buttanti nel cesso!!!

"Ordering is smooth and easy"

Ordering is smooth and easy, delivery is quick, and they’re the most comfortable contacts I’ve ever worn.

"troppi costi di dogana"

acquistavo sempre queste lenti da diversi anni. Nessun onere in più per dogana consegna dhl precisa. ultima esperienza di ottobre pessima. Consegna con poste italiane e spese di dogana eccessive. Non consiglio più!!!

"Très bon service à la clientèle "

Très bon service à la clientèle !
Je suis satisfaite de ce volet là, par contre elles ne me conviennent pas.. la couleur ne correspond pas à ce que j'ai vu (ni sur site, ni sur des avis vidéos avec très bonne luminosité) , j'aurais su, j'aurais pris plus foncé, elles sont trop claires!
J'aurais aimé qu'il y ait une option pour acheter plusieurs afin de tester avant de faire un achat complet, là j'ai des lentilles annuelles que j'ai payé approx. 100$ que je n'utiliserais pas...
Mis à part ça le service à la clientèle est excellent, c'est pour ça que je donne 5.

"Outstanding after-sales service "

I rarely come across after-sales service and support as outstanding as what I experienced with Solotica. Bravo to the entire team! I want to extend a special thanks to Sana, who provided exceptionally professional service. Her attention to detail and commitment to customer satisfaction truly set this company apart. Highly recommended!