"Experience is the best proof with professional staff"

It was a very good experience and rich in knowledge about electric cars. This was my first time driving an electric car. I received the car from Ross, from Ezoo. He was very professional and kind, in all aspects of the process. He was very knowledgeable and helpful at all stages. Experience
Therefore, it was a wonderful experience. I highly recommend this company, for its accuracy and good cooperation in explanation, delivery and receipt. I became convinced to get an electric or hybrid car, A.Mourad

"Delighted with the car hire service from Ezoo"

The hire from Ezoo was a very good experience. The team, in particular Ross, were really helpful and dealt with any enquiries promptly. All costs were explained up front and were clearly communicated. The flexibility in the contract was really useful, in particular the ability to extend by a month. The vehicle itself was in great condition and a pleasure to drive. I would definitely recommend them

"I have recently completed a trial with…"

I have recently completed a trial with EZOO ! And it was very good and informative Experience ! It was the first time I have ever driven an Electric vehicle ! And from the Delivery through to returning the car ! Ross ! From EZOO ! Was very professional and courteous ! In all aspects of the process ! He was very knowledgeable and helpful at all stages of the Trial !
I would say 10/10 ! Great experience ! Highly recommend this company !

"Ross who delivered the car and dealt…"

Ross who delivered the car and dealt with the pre drop off communication was knowledgeable informative and very polite.
Overall the delivery and briefing was excellent.
We went to charge the car but the app was wrong and the site didn't have a charger, all of this recorded by Ross to feedback to the app people.
Great experience.

"Incredibly simple and supportive from…"

Incredibly simple and supportive from initial enquiry through to receiving the car. Sharon has been excellent, on hand to help out with any questions both before and after receiving the car. The driver who dropped it off was lovely too. Overall a very positive experience.

"What a amazing customer service should be like?"

Outstanding Experience.I don’t even know where to start.

To begin with an amazing experience I have had so far. I have had with EZOO from booking to having the car delivered was very straightforward. ive made an enquiry on the website.

Shortly afterwards received a phone call from Sharon who guided me through all the steps I needed to do to get the car allocates. . Every time I have had a question Sharon has been there to answer my email, phone calls, texts you name it what an phenomenal customer service and plus when she was on Annual leave Lash was there to cover this is what leading by example. Both went above and beyond to sort with my demands. I’m talking out of hours, annual leave and weekends to get the car ready while I’m waiting for the desired vehicle to be ready. My car got delivered earlier that on the date as promised by a professional driver he was so nice that I offered to drop him to near station.

I plan to be a long time customer and recommend everyone I know to join this hood cause.

Once again, I’d like to thank you so much for being kind and delivering this good customer service and everything you have made it look an easy process and please keep up the good work guys.

From is is 10 stars

"Sharon provided an excellent service"

Sharon provided an excellent service - she was quick to respond to my needs and explained all the options. Thank you, Sharon!

"Mobility trial"

I had a Mg M4 for 10 days by mobility to try an electric vehicle. I thank mobility and Ross and Bethany at EZoo who were extremely professional and knowledgeable of electric vehicles. The vehicle itself I found it very responsive and very light on the steering.
The reason for the low score was that Ross noticed at the end of the hand back a scratch on the blacked out rear quarter glass on the passenger side where he seem to know exactly where it was. I assured him that did not occur when I had the vehicle and pointed out other superficial scratches from abrasive cleaning. He assured me I was not responsible for any damage. Again I said I didn’t cause this in 40 years of driving I have never had any scratches on my glass on my vehicles.
I checked the vehicle over for any bumps or body scratches visible to the eye it did not occur to me to carefully scrutinise the glass especially on a rear side glass for scratches hardly visible to the naked eye.
This really was very very upsetting for me and hence why I have taken a while to right this review.

I do wish other mobility users who are trialling these vehicles to be very very careful when checking over the vehicle and to scrutinise the glass for any superficial damage and point this out before you accept the car.

"First time use of ev"

Smooth delivery and collection procedures. Kia Niro nice to drive. Charging it was a nightmare though. Insufficient time spent on show and tell. This country is not ready for electric cars, especially if you live in a flat and can't have home charging facilities. Spent precious holiday time watching the mileage tick down and studying app to search for charging points, which may or may not work when you get there. Would not consider driving one again till the infrastructure is complete.

"Can’t rate this company highly enough"

Can’t rate this company highly enough, communication and Handover were seamless thanks to Sukhi and Bal, very efficient and knowledgeable staff and nothing was too much trouble for them, handing the vehicle back was just as simple and effortless.