"Amazing Consultation and Perfect Bike Purchase Experience!"

had a fantastic experience with Mathew Riley during my consultation for finding the perfect gravel bike. Mathew was super helpful, knowledgeable, and really took the time to understand my needs. He made the whole process fun and stress-free, offering great advice and answering all my questions. Thanks to him, I found exactly what I was looking for and couldn’t be happier with my purchase. Highly recommend!

"Jonathan U provided excellent advice…"

Jonathan U provided excellent advice and service to help me find a bike suitable for my requirements. He has a good understanding of the client's needs, and backed this up with solid guidance and professionalism. Very impressed. And a pleasure to work with Jonathan, who is a fine brand ambassador for Sigma Sports.

"Used the WhatsApp chat to discuss a…"

Used the WhatsApp chat to discuss a product, some power meter pedals. Brilliant support and guidance.

"Gravel time"

Very knowledgeable and helpful staff. Great bike handover when collecting my new gravel bike.

"Warranted a pair of £270 pas bib shorts…"

Warranted a pair of £270 pas bib shorts no issue no problem just very efficiently

"I was helped by Rhiannon who was…"

I was helped by Rhiannon who was polite, professional and friendly. She identified the correct part that I needed and was able to apply a manufacturer’s discount. I had a great customer experience, thank you.

"Order exchange "

Had my issue addressed properly and efficiently by Rhiannon. Always had good experiences with Sigma customers service support.

"My order arrived quickly and was a…"

My order arrived quickly and was a great price.

"Second Hand Product"

The Coros Dura I received was clearly second-hand—the box had been opened, the device had visible fingerprints, and it was set up in Russian. I had to use Google Translate just to return it to English. I was later informed it may have been a display model.

I was also told there were no replacements in stock and that a refund was the only option. I accepted a £25 voucher, as I urgently need a navigation system for this weekend, but overall, the experience has been really disappointing.

"Great Service !"

Great Service !! Eddie did me a massive favour and got my bike back on the road within 30 minutes of coming in without an appointment.