"Perfect"

It was great because the help staff where so nice.

"Great communication of advice and…"

Great communication of advice and suggestions. Shipping was very quick, and the product was exactly what I ordered.

"far superior to the manufacturers website"

Excellent purchase experience from these guys. I have recently had terrible experiences with the DJI website really bungling a sale. Will only be buying DJI products from D1 store in future because they actually care about customers’ time

"Wide selection of DJI products"

Wide selection of DJI products. Prompt response to order and rapid delivery

"I got the wrong order! "

I got the wrong order, already mailed the issue along with the proof. I got the email that the product is re-stocked, which is the reason I ordered, but sent me the product which does not fit my old DJI mic 1. Very disappointed.

"Fast delivery"

Fast delivery

"The customer service was great"

The customer service was great, I just wish the drone was smarter. I bought it so I can have it tack me in tight spaces like when I shoot in a villa. The rep said the mini 4 pro would be suitable... It is not.

"Great communication and service!"

Great communication and service!

"High Quality and Great Training Support"

Product arrived in good time. The quality is amazing and the videos have been, and will continue to be very helpful as I learn how to use it!

"Fly Away Drone"

Recently I had a drone accident with my Mini 4 pro, and the drone was not retrievable. Thankfully I had Care Refresh. My first contact was Ralph from DJI Customer Support. He was great, kept me informed and guided me on the correct steps for making a claim. He was also very sympathetic. Alessia was my next contact. Alessia also was great and sympathetic and helped me through the next process. I can't thank DJI Customer support enough and highly recommend this service.