"Great product and great service 👍"

Great product and great service 👍

"Great product and quick service"

Great product and quick service

"I had great service when ordering but"

I had great service when ordering but through no fault of your I ordered the wrong size but ill use then though out the house great value for money too.

"Excellent customer service."

Order only partially delivered due to mix up over what was in stock and what wasn’t. Customer service to fix it was excellent.

"Defective light RESOLVED."

They were very helpful when I emailed them that the light I received was defective, and resolved it by sending me a new one that works perfectly.

"Great switch"

Great switch. Worked perfectly

"I ordered the item which for some…"

I ordered the item which for some reason apparently spent 2 weeks in Cornwall which could be down to DPD. When I chased HH I was told to chase up DPD ! Which I refused.
I was then told they would sort it but nothing happened and a month after ordering my lights I had neither the item nor the refund I had subsequently requested.
I finally spoke to Sean / Shaun and despite being sceptical he assured me my item would arrive the next day which it did and the lights are very nice too but the ‘customer journey’ is not exactly polished. (The original lights still appear to be in Cornwall according to the DPD website )

"Excellent service"

Excellent service

"Would not recommend"

I ordered from this company early October. My led RGB light strip finally arrived in December after many emails. However, what arrived was not the product advertised, the remote did not work, and there was no warm white as advertised.
I contacted them and they came back to me quickly sending a replacement and a prepaid envelope to send back the faulty product.
The replacement arrived quickly however it was very different to the first product but still didn’t work.
I have sent both products back and have received confirmation they were delivered 2 weeks ago, but I am yet to hear back from the company or receive my refund.
It’s a shame as the product looked good online but I would not recommend buying from here.

"Great products delivered quickly at a…"

Great products delivered quickly at a competitive price!