Carspring

Vehicles & Transportation
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185 reviews
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Customer Reviews about

Carspring

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Daina Sevcika

1.00/5.00

"I bought a car in 2016"

I bought a car in 2016, first six months were fine then losing coolant, cracked head gasket, leaking oil, changed the battery, spark plugs tice in three years.
I wouldn't use this company again.

14/10/2019

Shannen Fairbairn

1.00/5.00

"Not Even Worth 1 Star"

Bought a car from them March 2016, less than one year later the car basically blew. Would have needed a new engine and all sorts, not to mention other issues prior to this (windscreen, new battery, engine light). Approached carspring and they pinned the blame on me and my driving. I was actually is only been driving just over a year so had a black box to reduce insurance costs and there was never any bad feedback for my driving. This car knocked my anxiety and mental health through the roof. I ended up off work for 3 weeks sick because of the state this car had left me in. Literally the WORST company I have ever come across. Even a fiat dealership said it couldn't have been my fault. 2 years later and I'm still paying for the car, even though I had gave it back to the finance company. Because of this experience I've felt too anxious to get another second hand car.

Also find it hilarious they only acknowledge the positive comments and don't try to address the issues people raise, goes to show what a fab company this is.

06/02/2019

Alexandre Ferreira

1.00/5.00

"This company is a fake don't trust them"

This company is a fake don't trust them

14/11/2017

Adrian Soper

1.00/5.00

"Can't get hold of anyone and …"

Can't get hold of anyone and effectively the web site is down.

06/11/2017

Martin Arundel

1.00/5.00

"Withholding refund"

Bought car on 14/08/17. Carspring cancelled the purchase 6days later. After countless phone calls they refund the purchase price but are withholding their admin and delivery fee. When I get through on the phone they are pleasant and apologetic promising refund of admin and delivery fee (£150) but money not forthcoming. Countless email and phone requests but still waiting.

05/09/2017

Charlene Bond

1.00/5.00

"I put an application in on the 20th …"

I put an application in on the 20th August. I got approved for finance and was asked to upload my proofs which I promptly did. I then heard nothing back for two weeks now and each time I try to call Carspring to find out what's happening I get told that no one is available and to try again later. The one time I did get through I was told someone will call me back, a call I never received. I am truly disappointed with the service I've received from Carspring.

01/09/2017

Bethany Elms

5.00/5.00

"Amazing service quick and easy and very …"

Amazing service quick and easy and very polite staff

17/08/2017

Joe

5.00/5.00

"Perfect service."

Perfect service.
Highly recommended.

15/08/2017

Alison O'Hara

5.00/5.00

"A few problems to start with but these …"

A few problems to start with but these were quickly and efficiently resolved.
I love my new car and would highly recommend carspring to anyone .

14/08/2017

Agnieszka Wielocha

5.00/5.00

"I would like recomended you to my …"

I would like recomended you to my friends

12/08/2017
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