World Access Travel Ltd t/a World Accessible Holidays

Travel & Vacation
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59 reviews
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World Access Travel Ltd t/a World Accessible Holidays

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Silver

5.00/5.00

"4 Night Accessible stay at the Hard Rock Hotel Tenerife"

We’ve just returned from an amazing 4-night break in Tenerife, staying in an accessible room at the Hard Rock Hotel — all arranged by World Accessible Holidays, and we couldn’t be happier!

From the very beginning, the booking process was incredibly easy. Paula and Steve were absolutely fantastic — friendly, knowledgeable, and genuinely committed to making sure everything was perfect. They handled all the accessible arrangements with such care and professionalism, taking all the stress out of the planning so we could just relax and look forward to the trip.

The hotel was fabulous, and everything was exactly as promised in terms of accessibility. Knowing that everything had been arranged by people who truly understand the needs of accessible travel made all the difference.

We can’t recommend World Accessible Holidays highly enough and will definitely be booking with them again!

19/04/2025

customer

5.00/5.00

"Excellent organisation, value for money "

We left it fairly late to book our holiday in Gran Canaria. Nevertheless Steve and Paula managed to pull an excellent trip together for us.
We were supported at each stage of our journey and the hotel fully supported my disability needs.
The room was large and the bathroom fully accessible for a wheelchair.
There is always a little bit of anxiety when travelling to a new destination with someone else organising the trip but this trip was worry free.
I am happy to book my next trip with Accessible Holidays. Thank you.

20/03/2025

Anne

5.00/5.00

"First trip abroad for 13 years"

First trip abroad for 13 years!
What a great time we had. Hotel perfect for the whole extended family, and st the same time restful and quiet for us. Everything taken care of, and my disabled husband improved his walking, felt very safe with assisted boarding. Would definitely book again.

23/02/2025

Rhys Jenkins

5.00/5.00

"Terrific experience"

Terrific experience, thank you to Paula for helping me plan the trip of a lifetime. I had never been on holiday by myself before which was largely due to me being neurodivergent. Thanks to Paula’s planning I felt safe in exploring Japan. Paula helped me find tourist information centres in every area I visited. She also helped devise an itinerary for every tourist spot I visited, from the imperial palace to the mt Fuji region. Also helped me devise a travel plan for getting in between these places. The hotels were excellent too and the trip was very well prepared. I cannot recommend Paula and her team enough, thank you for helping me enjoy the experience of a lifetime.

03/02/2025

Claire Oakes

5.00/5.00

"Brilliant!"

August 2024 was our 1st time abroad since needing a wheelchair accessible hotel and airport assistance.  We were very anxious about it, but right from the initial contact, World Accessible Holidays were brilliant.  From finding us a hotel, securing the accessible room, arranging the assistance at Liverpool and Antalya airports (which were both amazing!), selecting the seats and booking the private transfers.  Everything went smoothly!  We will definitely be using them again when looking for our next holiday. 

18/01/2025

Ms Ashcroft

5.00/5.00

"A helpful company who really understand accessibility "

I contacted World Accessible Holidays as it was going to be the first time flying with my daughter since she became a full time wheelchair user. We had less than a month before contacting them until we went away, best thing l ever did. We told them our requirements, what we needed in terms of accessibility and what kind of things we wanted to do on holiday. They sent through three options and one was absolutely perfect. They took care of everything booking the hotel, accessible transfers to and from the hotel, assistance for the plane and made sure we had all our travel documents in order.
They give the right amount of support without being intrusive, it was really good to know that they were there to help and sort out any problems we might have had.
We had a fantastic holiday and look forward to booking through them again.
Five star ⭐️ ⭐️⭐️⭐️⭐️ service.
Thank you World Accessible Holidays.

12/11/2024

Emma

5.00/5.00

"Booking a holiday with a disabled child - finally made easy! "

From our first conversation I knew we were in safe hands with World Accessible holiday. I had spent months browsing the internet searching for a suitable holiday for my family of 6 for one that would be suitable for my 12 year old son who is a full time wheelchair user, only to find the booking process doesn’t take into account any details disabled users need clarifying before conforming a booking. However, Paula was wonderful and helpful from the outset, we gave her a brief of our family needs, destination preferences and budget and she went to work! We ended up booking an 11 night holiday in Mexico @ Rui Palace Costa Majeres and were impressed with every aspect. Paula had ensured that every step was covered and apart from the slight shortfall with Gatwick airport staff when boarding the plane, (their incompetence not hers) everything went smoothly.
The hotel was fabulous - we had been allocated (as pre arranged by Paula) an accessible room with a shower chair and they were close together. The hotel was modern, clean, fresh, the staff were amazing and the food incredible and the beach was beautiful even if the sea was a tad choppy for us. Overall a wonderful holiday and would 100% use Paula and her team at world accessible holidays again. She went over and above to ensure our needs were met and with no ridiculous “disability” additional price tag that so many companies add on.
Now, where to go in 2025???

12/11/2024

Customer

5.00/5.00

"Excellent Service"

Paula and Steve sorted out a city break for us at very short notice and it was spot on. We hadn't even thought of Valencia but went with their suggestion and we are glad we did. The flights transfers and accommodation were all arranged and all details stored on the very useful dedicated app. This was the first time we had heard of World Access Travel but we will be using them again for our next holiday.

05/11/2024

Suzanne Warner

5.00/5.00

"Taking the stress out of Holiday Admin"

I came across World Accessible Holidays through The BackUp Trust and couldn't believe I hadn't used them before! Paula has such a personal passion for travel and making the world a more accessible place for everyone to enjoy their holidays. I recommend World Accessible Holidays to everyone. How wonderful to be able to book a holiday without the sometimes stressful holiday admin that puts you off booking some well needed time away in the first place!

14/10/2024

doc walsh

5.00/5.00

"Paula and all at World access travel…"

Paula and all at World access travel have been amazing. First class communication, every detail taken care off. I literally just had to show up at the airport. I've found my travel agency for life!

05/08/2024
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