FeastBox

Food Industry and Retail
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484 reviews
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Customer Reviews about

FeastBox

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Scott

5.00/5.00

"Great range of products at reasonable…"

Great range of products at reasonable prices and an excellent delivery model

29/12/2021

Mark Allsopp

1.00/5.00

"There are better services out there ... don't bother with this one."

4 meals ordered. A key ingredient was missing from 2 of the meals and rotten vegetable on a third. A refund was requested but they would only offer money off my next order ... seriously ? That's not going to happen. We have tried other companies, Green Chef, Hello Fresh, Gusto and this was the absolute worst. stay away from Feast Box. There's no weights on the ingredients so impossible to replace, no labels on the four included bags of ingredients so had to go through all of them figuring then out. Total headache !

27/12/2021

Wes Guest

1.00/5.00

"Missing ingredients and poor customer service"

Every recipe was missing 1 or more ingredients. One was even missing ALL spices and the rice meaning there was nothing we could cook with the remaining ingredients.

I complained and at first was offered a pathetic 10% off my next order. after multiple emails complaining I was refunded for 1 meal and gave up. I will not be using feastbox again

20/12/2021

Robert

4.00/5.00

"Who reads the 'Method' before sending the meals out? Anyone?"

Your meals are very good but I would like to think that someone actually reads and does something about these reviews.
My last purchase was 'Chicken in Saffron Sauce'. Step 3 of the instructions: 'Cook the rice"...there is no rice in this dish!!!
Thoughts?

16/12/2021

Christina

5.00/5.00

"Great recipe box"

Great recipe box! Interesting recipes, good-quality ingredients and the customer support is also very good. They also don't use as much plastic packaging as other boxes I've used in the past, which is appreciated. A bit pricey, but overall worth it.

15/12/2021

Pat

5.00/5.00

"Fantastic recipes easy to follow and…"

Fantastic recipes easy to follow and delicious

15/12/2021

Emma M

5.00/5.00

"Lovely food"

Lovely food, easy to make and follow the instructions. No missing items and portions huge!!

14/12/2021

Stuart Weeks

5.00/5.00

"Good service tasty food"

Good service tasty food

12/12/2021

Jim Rayner

1.00/5.00

"Very disappointing and now cancelled"

Very disappointing and I have now cancelled my subscription after just one box. Or at least I have tried to. After you click through to cancel and answer a number of multiple choice questions about why you've decided to cancel, you are presented with a screen telling you that you have 'paused' your subscription. No, I am cancelling it!
My first box was due on Tuesday 7 Dec but didn't arrive. After chasing them up I received an email saying they had delayed it because of a missing ingredient from a supplier. If true why could they not have told me the day before, when presumably they were preparing the box?
So far we have cooked 2 of 3 meals. The prawn and coconut curry was ok but unbalanced. It seems they put most of cost into the spices when it could have done with some veg other than one red pepper.
The Dong'an chicken was unpleasant with a nasty sour aftertaste. Any subtle flavour was overwhelmed by chilli heat and quite unlike any Chinese meal I have ever eaten. Again it needed some veg.
I wonder whether the person who devised the recipes has ever tried cooking them.
A great idea but shockingly badly executed. I shall stick with MindfulChef

10/12/2021

Paul Mcgrath

5.00/5.00

"Fantastic weekend treat"

Fantastic weekend treat. Authentic flavours. Great Ingredients. Easy to cook.

06/12/2021
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