FeastBox
Abby Petrie
"Tasty but time consuming!"
Some fresh ingredients ropey, but good customer service crediting £5 to account. Definitely felt like a treat rather than something I'd manage regularly - a lot of pans and instructions, and some short best by dates so had to get cooking! The meals were tasty and generous though, so felt like a good weekend option. Just a bit of pressure if busy midweek. I would order if e.g. expecting guests and wanting to do something different
Richard Parkin
"A revelation"
Latest delivery from Feastbox was a hit. (Two out of three recipes cooked so far.) The Spiced Chicken and Dried Lime Pilau burst with colour and flavour, one of the best I've had, and something I can recreate 'in my own time'. The Kachin Chicken Curry introduced me to a fantastic new technique for cooking chicken, one which I would not have attempted otherwise. Steamed with a spices, oil, and a little water. A revelation. This is what makes Feastbox worthwhile.
Vanessa
"Mitigated with big issues on 2 boxes out of 7..."
I am leaving a review about a global experience made of 7 boxes. When most have been as announced with good portion sizes, two have been disastrous. First point, the recipe cards do not give clear quantities to reproduce some simple dishes yourself (when not missing). You have to write them down as '1 sachet' or '1 pod' isn't much help. Nice trick so you would reorder what you enjoyed. Second one is the Price per Person. When at the exact same time, local restaurants offer discounts, you end up paying less to have your fish Moqueca ready made. Without missing ingredients, leading to the third point. My first disastrous experience was when I received duck breast frozen when reaching its Use by Date nearly 4 months before, probably unsold by then, and almost thawed at reception with the new label peeled off. Totally unacceptable at £9 per head. Costing about £4 for 2 from local supermarkets... Some green veg was also closer to yellowish. Received a £15 discount. Did not order for a while, received email links which were not working, so had to contact customer service to get the announced discount. The next two were fine with freebies. So I ordered the Japanese Feast, £55 altogether, for a wedding anniversary, feeling confident. No less than 6 missing ingredients including the star one of two recipes! Two missing shiitake punnets, the single carrot, half of aubergines, some mirin, cournflour... And again, the cabbage had already lived its best life. All in all the protein represented about 20 prawns and 300g of chicken for the katsu in a box supposed to feed 4-6 people. Received a baby plum tomato punnet which had nothing to do here, shiitake probably on shortage, as was the same for HelloFresh, which had at least the decency to send other mushrooms instead. Difficult to prepare Shiitake / Veg Gyoza and Okonomyaki without them... The other veg to include were the dying cabbage and the (missing) carrot. Been told over the phone I would definitely be 'compensated' after sending pictures. Turned out to be another £15 off NEXT BOX. When you have to go back to the supermarket, pay for replacement / fresher ingredients, it is a double punishment as you have to order again after a really poor experience to get something back of it. Hopefully I will not receive the typical answer 'Issue has been sorted out to your satisfaction now' as obviously not the case. But well, am not ready to sit on the £15 after such an experience, so will order again at least once. Considering the £15 compensation will be considered by the system as a discount, cannot be combined with actual promotional discount on next box... Final minor issue, have still no idea how to redeem rewards, 830 points so far... Wait and see...
Polly Morris
"Absolute shocker of a service"
Absolute shocker of a service.
1st box was ok, one of the items sent was past it's best before date (but had had a sticker put over it with a new date to cover it up!) and another recipe had a substitution that rendered it fairly bland but tried again anyway.
2nd box was a bit of a disaster: Got charged double by mistake and it took a month, several lengthy calls and countless emails and false promises of call back to get refunded which is inexcusable.
There was a missing recipe card (not so much of a problem and sorted quickly) but there were missing ingredients for which quantities were not shown in the recipe so we had to guess it possibly unsuccessfully as recipe was pretty gross. Was refunded for missing ingredients only by credit note rather than refund which basically counts for nothing as have obviously cancelled subscription. Added to that we just found lots of issues with the recipe cards, some weren't clear if values were for 2 or 4 person at certain steps and others seemed to add way too much water so the cooking times went out of the window trying to boil it off.
Pretty gutted as the recipes look amazing and so unusual and exciting. We've been using home recipe boxes for the past 18 months and I never had anything like such an awful service as we had from Feastbox. It made it such a painful process, the opposite of the convenience they are supposed to represent. We would have been totally happy to pay the premium for these recipes had they been reliable. Completely disappointed.
Stephen Williams
"not as good as it looks very…"
not as good as it looks very disappointed arrived open in a soggy box only used half the contents. Pork was only fit for dog,as smelt off when opened. Veg was on last legs. Duck was the only good thing, your cooking time guideline is way out. I worked in a Chinese takeaway. wish I had spent money on one to be honest. Probably would have been better and no cooking hassle. Wouldn’t recommend.
Laura Howard
"The Gazan prawn and tomato stew was…"
The Gazan prawn and tomato stew was delicious. Generous and tasty fresh ingredients.
Santiago Cornejo
"What an adventure"
I am absolutely amazed by Feast box. Recipe steps were easy to follow through and the result was incredible! Super excited to know that I will be cooking delicious meals every week!
Mark Haydon
"A fantastic experience"
A fantastic experience. The ordering process was simple with an amazing range of dishes to cook. The cooking instructions were simple and the quality of food exceptional.
The family were amazed at the dishes and want to know when we'll be ordering next!
Ian
"Two good meals for 2"
The Feast boxes are great fun and we throughly enjoyed both meals. We shall be back for more
Alemi Lahem
"Good Quality"
Definitely better quality than some of the other kits out there, but they are more challenging to cook. I find the menu very limited. I would order more regularly if they added to option to upgrade from chicken thigh to chicken breast. Shame my first box came with missing ingredients but they did refund me.
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