"shocking customer service"

Booked an appointment for my daughter to choose a prom dress went to shop in Arndale centre Manchester was greeted when we first arrived told to choose some dresses our appointment was for 4 pm the Young girl asked my daughter would she like some help in the changing rooms to do the dresses up she said yes after trying 1 dress on the girl got her bag left the shop she has finished for the day no help whatsoever absolute disgusting customer service I would not recommend this place to anyone

"Excellent and very helpful"

Excellent and very helpful

"A great shop with lots of fabulous…"

A great shop with lots of fabulous dresses in all sizes & colours. The customer service was excellent.

"Great selection very helpful"

Great selection very helpful
Would highly recommend

"Beautiful dress and helpful friendly…"

Beautiful dress and helpful friendly communication. Would recommend

"My daughter exchanged her first dress…"

My daughter exchanged her first dress and is extremely happy with her 2nd choice. The shop was extremely busy on the Saturday. I purchased and paid for the dress on the same day as I have been told the dress is one of a kind and my daughter was the only one to try it on . After purchase the label was torn out by the shop keeper . I have since read that no returns of purchase if the label is not in tact. Hopefully there will be no issues if I needed to exchange it in the future .

"Dissapointed in service"

Was dissapointed in. The lack of service considering we had booked appointment and was left to our own devices to sort our own dress out with no help and considering what we spent on the dress was no organisation as the staff were to busy attending to others also in the shop so what should of been a special day for my grandaughter. Was not .

"Prom dress"

Lovely shop and staff very helpful

"Fast delivery"

Fast delivery, and my dress was gorgeous!

"Fantastic service"

Fantastic service. The staff were friendly and extremely helpful.