"Very Impressed "

Excellent product great price fast delivery excellent service from start to delivery

"We ordered 4 wheels in December which…"

We ordered 4 wheels in December which were supposed to arrive on the 13th of January but still never had them delivered. We have been ask to rate our shopping experience with you thus far very poor.

"Dreadful dreadful company"

Dreadful dreadful company. Items not in stock when stated they were. No chance of contacting them...customer service = zero. Problems getting a refund for cancelled order. AVOID LIKE THE PLAGUE.

"Problematic delivery"

Let me be clear, this is an unusual review. Overall I give the review 4 stars for the problems I encountered with the system/delivery. Please bear in mind that wheels24.co.uk are the UK portal for the order

I ordered 2 rims in late November. I was given an order number and a few days later, a delivery notification.

I knew the order was coming from Delticom, either from Germany or France. They have a truly global presence, so I was non too bothered.

Eventually (early Dec) 1 rim turned up. I asked about the second one.

I was tracking the second rim when I had notification from the courier had returned it to sender as they thought it was a duplicate item as the ORDER had already been satisfied. Same order number different consignment number.

I emailed on 4 separate instances including English, Germand and French. Eventually, I decided that I would order another rim, as I still needed 2.

By then I had an email that they would refund for one of the first rims as they could see another order in the system.

That rim was delivered mid January.

It all worked out in the end but a period of incredible stress and worry that could have been avoided.

In conclusion, I am glad I ordered and received what I wanted, but perhaps simplicity would have been for 2 rims with 2 different orders, or 2 rims delivered together in 1 order. This was a system failure not a human failure and all is well in the end.

"Absolute criminals"

Absolute criminals, scammers, conmen..
Do buy from this company, FAKE COMPANY, DON'T PURCHASE FROM THIS COMPANY.
I ordered 4 steel wheels and they only sent 3, after several email 20 phone call attempts phone rings for 30+ minutes every time they don't answer, their address on the website comes up as Blenham Palace.

"ordered 4 wheels only 2 came"

Ordered 4 wheels, only 2 came, multiple emails sent with no reply, It's impossible to contact them, claiming to be a UK company, in fact they are German, AVOID nothing but scammers with zero customer support.

"Wish I could give 0 stars"

Wish I could give 0 stars. Avoid ordering here by all means. They claim they sent the wheels from Germany but the tracking is never provided. They are not reachable by phone or email, initiated a complaints procedure. Still waiting for any outcome prior to recalling PayPal payment.

"Order did not arrive"

Order did not arrive. No response to contact. Charged back via Amex.

"Quick delivery"

Quick delivery. Very happy.

"Delivery time way to long & No Communication"

Delivery time way to long, still waiting on any tracking numbers, ordered item 2 weeks ago, still saying delivery not due until 2nd week in December 2024, way to long, no-one ever answers calls, even though it tells you your position one in the queue for over an hour, and webchat window been open for 24 hours and still no contact from anyone, I would avoid this company like the plague