SimplyBook.me

Business Services
badge Company profile claimed
595 reviews
Overall Rating
Customer Reviews about

SimplyBook.me

Write a review about simplybook.me/?ref=trustpilot
Show Reviews

Yue You

5.00/5.00

"Powerful online booking tool for small business"

It provides small business owner like us with flexible and powerful customizable features for booking services and website integration.

15/08/2024

Alice gilmartin

5.00/5.00

"Excellent booking system!"

I found the staff very helpful and the website easy to use and effective for what I need. I will be continuing to use simply book for the future as it has helped me gain lots more clients with ease! Thank you!

12/08/2024

Mikaela

5.00/5.00

"So far so good"

I find it suits the needs of my small business. It's relatively easy to use, which is great when you have a busy business. There are a couple features I would like to see like reoccurring notes. Overall I find it a useful tool and intend to continue using it.

11/08/2024

Litus Agency

5.00/5.00

"Excellente plateforme pour gérer les…"

Excellente plateforme pour gérer les réservations en ligne, cela fait plusieurs mois que nous utilisons Simply Book Me :) . La personnalisation de notre page de réservation a rendu le processus fluide tant pour notre équipe que pour nos clients. Je recommande vivement cette plateforme de réservation !!!

07/08/2024

Svetlana Álfheiður

1.00/5.00

"Terrible experience! Far from intuitive or "simple""

Terrible experience! One needs to dig endlessly to find even some basic settings, they are hidden in very unexpected places! There's a lot of unnecessary replications for accessing same features and useless buttons that you need to press to get somewhere. For instance, a page that contains settings for a "Service provider" has some 10-15 features that you can setup, and each section has a button that you need to press to open and close/save! And when you do that, the page jumps to the top. Super uncomfortable and annoying.
Also, some very basic and very necessary functionality is set up as "custom features" and you need to enable it (like payments! or invoices! coupons! or adjustable notifications!) - and of course, upgrade your subscription, to get more extra features, while subscription plans that contain enough features even for a basic setup, are super expensive for a startup company.
The separate payment system (SBPay) is NOT synchronized with the main one - so there is no way you can keep clean accounting.
Support team is probably located in some other country and mostly is not knowledgeable at all, every question I ask, they first answer wrong but then find out on the fly how the system works.
The whole system is overly complicated - it is very far from their name "SimplyBook"...
I am frustrated each time I need to change something, and can't wait to find a smarter solution and switch.
P.s. the bird is super annoying, please make a feature to turn it off

01/08/2024

Olivia Turton

5.00/5.00

"Great online booking platform"

Great online booking platform, we've used Simply Book Me for the past few years. The ability to customise our booking page makes it a seamless process for us and the customer. It is really simple for users to operate. Would highly recommend this booking platform!

01/08/2024

Christy Biondo

5.00/5.00

"So far I am LOVING SimplyBook.me"

So far I am LOVING SimplyBook.me! I wanted something that I could get started with right away without having a website, that was very affordable, but had plenty of features, and something that I could grow into with even more features when growing the business. I believe I found the perfect solution in SimplyBook.me. Woo hoo!!

30/07/2024

Miyongsil

5.00/5.00

"perfect"

Detailed consultation and prompt resolution were the best among the people I have ever consulted with.

24/07/2024

Johan

5.00/5.00

"the best support team ever"

we use simplyBookMe for a few months a year so occasionally we have a question. But we don't worry, the online support is always there to help. Always available and always there with a solution.
The team is an example of how a support service should work

You guys are the best.

24/07/2024

Emma Hellier

5.00/5.00

" Simply Book Me has been a positive experience."

We have just started using Simply Book Me and so far found the in built chat to be useful and responsive when we have a query. I have found the set up to be simple and the notifications arrive quickly.

18/07/2024
Built for truth-seekers. We collect real reviews so you can find reliable businesses fast. Share your insights—help the next person out.
© 2025 - All rights reserved