"Rip off insurance company when you need…"

Rip off insurance company when you need to make a claim that do t pay!!!n

"The prices were great and quite…"

The prices were great and quite competitive compared to other options that I was looking at. Been using them for 2 years now.

"Duplicitous Outfit"

A fine insurance company so long as you never need to make a claim. We had a day's delay due to a Ryanair strike, which insureandgo declined stating that the strike was announced in advance. Of course no strike had been announced in advance on the route we were travelling, or we wouldn't have turned up at the airport along with the other 500 passengers travelling Ryanair on the two departing flights. This company has a policy of denying claims, it would seem.

"Can not contact a human on a business day"

I have a trip scheduled and insured leaving in 2 days. I need to add a day to my coverage prior to departing. Called on Tuesday 5/30 several times and can not get thru to a human. Recording says closed for the holiday! The holiday was yesterday, Monday, May 29. Go to the website and there's a big notice that insureandgousa is not selling travel policies! ???? I bought and paid for this policy in June 2016 for travel June 2017 and I cant get a response from anyone. God forbid I need to make a claim. If I need to make a claim and cant get a response, I WILL file a lawsuit.

"Always very Good rates especially on RV …"

Always very Good rates especially on RV and sports car - thanks

"Great Company and Staff"

I have insured with them in the past and always been pleased. We had a policy in place for travel plans that changed from the dates to the destination. I know it was a process to do so for them as the first policy was for international travel and needed to be changed to domestic. Not only did the staff work hard on canceling my first policy, reimbursing my fee then getting me a new one. But every one of them I spoke to were very efficient, polite and helpful.
I would definitely recommend this company and use them again.

"Great company; very helpful"

I had a serious accident in Europe, broke a couple of bones in my leg.
Insure and go took care of all payments to hospital and ambulance and paid for all the costs associated with the accident. I give them my highest recommendation.

"Received Medical Assistance"

In 2015 I was admitted to a hospital in Mexico. Not only did the insurance staff provide great and timely assistance while I was in the hospital, they provided tremendous assistance over a long period of time in aiding me in getting back the deposit I had paid to the hospital. While I do not want to provide full names in a public setting, I would like to thank Sandra S., Diana P., and Sarali A. of Fedassist, the Insureandgo subsidiary that assisted me. They are the reason I am purchasing another Insureandgo policy.

"Great Customer Service!"

I contacted InsureandGo USA regarding a travel insurance policy I had purchased for two of us traveling together. I realized after speaking with Daniel, in Sales & Service that since my traveling companion and I reside in different U.S. states, we had to have two separate policies instead of one joint policy. Daniel provided excellent service in cancelling the joint policy and re-issuing two separate policies.

"Easy to buy on-line difficult to get details by phone"

Very easy to see coverage and cost of policy on line. Easy to see the complete policy on-line. I called several time to get the answer to a couple of questions. I was left on hold too long. Hung-up and called back later with same results. Finally I got someone who, in response to my 2 questions, quickly read me portions of the policy. I never did get the answers to my questions!!