Star Car Wash

Transportation Access and Assistance
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741 reviews
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Customer Reviews about

Star Car Wash

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DC

1.00/5.00

"Star car wash Marion"

Star car wash Marion, paid for the polish interior was still dirty and I don’t believe there was any polish applied as when it rained, shortly after the wash, the water did not bead. Definitely not worth the $99

28/07/2022

Christine

1.00/5.00

"Took my car in for a star wash"

Took my car in for a star wash. The reception I received when I got there was nothing short of rude and don’t care attitude.
I returned 2 hours later and was so disappointed with the result.
There was a scratch on the car that I hadn’t noticed before. The boot was not vacuumed and was told that it was because I had a couple of things in there. ( pair shoes, small oil container and coolant.)
The car was washed, but still had water marks where he hadn’t dried off before polishing.
Inside the car doors trims were not cleaned appropriately. The tyre spray was very shoddily sprayed on. Just a terrible job overall.
If I could give less than one star I would.
Trying to discuss this issue with him was a waste of time. He would not listen and he wouldn’t let me talk.
A terrible businessman.

25/05/2022

Man Valladi

1.00/5.00

"Unprofessional and uncultured guys doing an equivalent job"

I would not go there again. Went there for their platinum car wash inside out. Completely unsatisfied with the job and customer service. They speak and laugh behind the customer in their own language. That tells what kind of a corner/hole in the world these guys come from. Very poor quality job for a premium price. Pathetic cleaning outside. Did not vacuum inside. Was told to return after 3 hours but didn’t warn that there will be parking penalty. When operating from within the car park and asking you to leave the car with them one would not think of a parking penalty unless warned by the operator. When returned, car was untouched. Delivered an hour late without vacuuming or cleaning the seats. Paid penalty for that hour too. Then they sent a text- hope you enjoy the new car smell!! The sweat stink of the cleaners in the car. It is a new smell in the car!
Learn professionalism and grow up guys. Learn to earn by honest job.
You are a shame to the culture you represent!

21/03/2022

Lucky

5.00/5.00

"Excellent service"

Excellent service

08/03/2022

Brian Reaby

5.00/5.00

"Star Car Wash return customer"

I am a Star Car Wash return customer. I arrived on time at the Star car wash Belconnen and was met by a friendly attendant who was very polite and listened to what I had to say about overstaying the 2 hour free parking at Westfields Shopping Mall Belconnen. My car was ready on time and sparkling like a new vehicle. A great job was done by the team at Star Car Wash Belconnen. I will definately use them again.

23/02/2022

Jacob W

5.00/5.00

"Thank you guys"

Thank you for your excellent work.

25/01/2022

Richard Latiff

1.00/5.00

"Star carwash Craigieburn is the worst carwash in the north side."

Star carwash Craigieburn is the worst car wash in the planet. Very unprofessional and will rob you of your money. I took my 4X4 for a wash at 10:30 and they said it would be ready by 3:30. The wash should have cost me $90 but they said it dirty and changed me a further $30.

I went back to collect me car at 3:30 and they were only washing my car when I got there. Between 10:30 and 3:30 I drove past the carwash twice and both times they only had like 2 cars and m car was still parked where I left it in the morning.

After confronting the guys, they asked me, did you think we were just sitting around doing nothing. I said it definitely looks that way. They were not apologetic and did not care. Simply said it’s going to take a further 30mins.

Anyone who is thinking about taking you car to star carwash at craigieburn, don’t, please read the reviews and see what people have to say about this business.

16/12/2021

Renée Murphy

2.00/5.00

"Chermside branch $79 for Star Polish…"

Chermside branch $79 for Star Polish that comes with inside and boot vaccum. Picked up the car and boot not vaccumed. Pointed out to staff who did go back and vaccum but as I got in to leave I notice so many marks on the interior not cleaned. Marks I could remove with a baby wipe so I know they have just been lazy with it. I was excited to get my car professionally done as I did my Christmas shopping as a gift to myself but this was disappointing.

12/12/2021

Jessica Revill

1.00/5.00

"No attention to detail. I still have a dirty car."

I paid $55 for a full inside outside clean. When I picked the car up they hadn't touched the boot at all. When I asked they said you can't remove dog hair without shampooing. Rubbish. A wire brush and sticky tape. The front of the car was barely touched also.

07/11/2021

Wendy McGregor

5.00/5.00

"It was an absolute pleasure using you…"

It was an absolute pleasure using you guys

Thank you for you good job

29/10/2021
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