"The person helping me was very…clear and concise."

The person helping me was very thorough. She talked me through everything step by step, made sure I understood everything. Thank you.

"Friendly helpful staff"

Friendly helpful staff

"Really caring and committed "

I felt that I was really listened to by Misba- she spoke clearly, made sure I understood all her questions, and repeated my answers to ensure she had got it all right. I ended the call feeling that my views had been noted, and that I was a valued customer.

"Annual Review by phone"

The lady I spoke to on the phone was very clear and patient and offered to repeat anything if I was unsure about the options offered.

"Have always had good relations with…"

Have always had good relations with true potential always very helpful

"Excellent customer service"

Joe Howard Dealt with my enquiry efficiently and quickly

"Declan was very helpful. "

Had a chat with Declan, he called to let me know I had made an error on a form. He dealt with it instantly and processed it straight away. Saving me the time of redoing it. Very helpful.

"Excellent customer service"

Excellent customer service

"Received excellent customer service…"

Received excellent customer service from Olivia Mason who guided me through the process of setting up my personal tax free allowance payments for the next 12 months. Could not have done it without Olivia’s help which was greatly appreciated.

"First one "

Always very helpful when ever I needed to talk to someone