"Better than expected"

Better than expected. Will order again and again. These knives are shipped quickly and are great quality.

"Poor Customer Service. The charger plates were not what I…"

The charger plates were not what I thought they would be, so I wanted to return them. I called the number on the packing slip, but that wasn't their number. I was transferred to someone's voicemail where I left a message. Two days later, I called again and I spoke to a lady who made me feel I was bothering her. She gave me phone number to call and our conversation was over. I called and left a message, I have not heard back.
Not good.
Loren

"Will NEVER be using this company again"

Will NEVER be using this company again. Horrible customer support and nothing will be delivered in a timely manner.

"Buyer Beware!!!"

Buyer Beware!!! The prices are too good to be true. I ordered multiple items from Tigerchef.com they never shipped it. On their website it just showed my order as pending. When I contacted Tigerchef.com them they gave me excuses as to why my order didn't ship. They told me they would look into why my order hadn't shipped and get back with me. After waiting another week I emailed them with no response. After 3 weeks I was finally able to speak with a customer service representative who said I canceled the order. They never refunded my money and now I am having to dispute this charge with my bank. I would advise you to steer clear of this company.

"Disappointing"

I was never notified of shipping status and had to inquire why it was taking so long -- upon asking, they finally reached out to the manufacturer and let me know of a delay.
Once my order arrived, alas, I only received one of two items I ordered, and it was defective.
I gave them 2/5 because I was granted a refund -- BUT this whole process and ordeal took well over 2 weeks for 2 simple items. Truly a disappointment.

"Highly recommended"

very nice I am happy to buy products from this website I will be buying them again and again ... especially because I love there costomer service

"It is a good company that is easy and…"

It is a good company that is easy and safe to work with, the products are delivered on time and without any problems.

"Great Experience"

Great Experience ordering from TigerChef. Great product, good delivery service, prompt in delivery.

"Still waiting for the rest of my order…"

Still waiting for the rest of my order to arrive. Have only received a few of the pieces.

"Poor Customer Service"

I am a home cook not in the restaurant business. This was my 2nd order from TIger Chef. The 1st order went well but this last order did not. After almost a week went by with no shipping notification I went on their website to check order status and there was no info. I requested info through their site and got no reply then sent two additional e-mails through the order status link requesting to cancel my order and again received no reply. Another request to cancel was sent via text to a text # provided on their website. Again, no response. Sent an e-mail to Cust Service that I got from the invoice on my PayPal acct last Friday and received a reply Monday AM saying they would attempt to cancel my order but later notified me that it had already shipped but the UPS shipping notice said "label created". Also the shipping cost was more than the cost of the item I ordered. Maybe they treat their restaurant owners better than those that order in small quantities. At any rate, their service was way below expectation this time and I won't do business with them in the future.