"Overall Voyager is very detailed and…"

Overall Voyager is very detailed and requires a lot of time in order to get thing precise. Compared to our previous system, Voyager definitely goes into more detail, regarding the interview process, raising jobs and placements.

I enjoy it more, however it does take a while to get from one bit to another, which is fine for us Admins, although consultants have told us it takes a lot more time.

"Fast and efficient support"

Fast and efficient support

"A great team"

The Support team (in fact the whole Voyager Team) are always happy to help and quick to respond.

"Prompt answer and problem solved very…"

Prompt answer and problem solved very efficiently!

"Quick response time"

Quick response time. Didn't give me the answer I was hoping for, but that was due to the system not having the function I required!

"Great service"

Great service, quick response and resolve the problem!

"Resolved the issue quickly"

Resolved the issue quickly

"The technical support people in…"

The technical support people in Australia are fantastic. But this current version of Voyager is not as user friendly as the previous version. If it were not for the fantastic technical support I would have moved to a different product.

"Its most frustrating dis-engaging software on the market."

It is the most frustrating dis-engaging recruitment software on the market.

"It was sorted in a timely fashion"

It was sorted in a timely fashion. But as an organisation we need to know what caused it. This was not divulged to us despite me asking for the reason.