"3 versions in and still crashing..."

This software was established within the business when I started in 2016. I have updated, buying the desktop version, twice now. I currently use the 2020 release. I have pulled my hair out too many times to count. Typically, my electrical drawing blows out, then the interface locks, and then I have to close it with the task manager. Today, I spend 4 hours on a new wiring design and KaBoom... the walls fell down for the VERY LAST TIME!!! This software has screwed me to the wall over and over again. The interface is easy to use, but the aggravation I open myself up to is taking years off my life. SmartDraw is FIRED, as of today. If I spend $2000 on Autodesk, so be it. The company wastes more money on my salary annually due to these crashes.

"“Monthly Plan”"

Only letting you do a yearly plan for $120 instead of a monthly or just letting you buy your design for $10 is a ripoff and absurd. Absolutely joke. Literally told them I’m just going to remake my design elsewhere because I’m not going to reward this company for deceptive policy.

"Rip Off Software with hidden fees"

Very average software which you are sneakily subscribed up to when you pay for a year. Then when you try to cancel to stop paying they say you only had 30 days. Even cancelling your credit card doesnt stop them charging as AMEX allow an old card to be used for ongoing payments!

"SmarDraw just S*CKS! Expensive piece of crap!"

Its the worst kind of "service" you will come across.

You are buying a program - and then you can't use it after some time. It s*cks. Just DON'T DO IT!

I was having trouble using smartdraw. The program lags and it is slow and it has memory leaks and crashes. It just not worth your time - even if it was free. It is the worst scam I ever fell for. I am sorry to say. AVOID SMARTDRAW - dont get tempted by the many icons and symbols. It s*cks!

"No option to use without internet connection"

I have had SmartDraw for technical engineering documents for several years. I upgraded in late 2022 and found the current version only works if I have an internet connection available. I was given the impression that downloading a desktop version would allow a non-connected working environment, but it does not. A query to user support reports this is true. This is a killer for my use and I would not have upgraded if it has been clear the limitations.

"Bugs, bugs and more bugs."

Bugs, bugs, and more bugs. Page orientation changes, I guess because it wants to.
Fill, line, shape, magnification, and quite frankly just about everything else goes, yeah-na.
I can't say anything good about this drawing software, especially compared to Visio.
I might not be an architect but I am an engineer, just can't use this, I have to shut down often hoping to reset.
Sorry, but for me this drawing software is not fit for purpose.
By the way, it's these bad reviews that you 'Smartdraw' should be attending to, I note that your silence is deafening.
I couldn't care less about the pricing, just wanted something that works, sorry, 'Smartdraw' doesn't.

"Overpriced and the trial is terrible"

Overpriced and the trial is terrible, and doesn't offer all of Smartdraws capabilities. We did a trial document on this and couldn't even print it out to see what it look like, it says that there's a watermark on it but we couldn't get it to print out nor could we export it. We were still a day within our trial, but it was trying to force us to buy it. We're not buying anything we can't see on paper. It's one thing to look at it on the computer, another thing to look at the end product. Their trial is reasonable, but considering you have to pay all 12 months at once, there is other software out there that does the same thing, for a lot less. That means if you decide you don't like it after several months, you're still stuck paying for the whole entire year. At this point I wouldn't recommend it. Don't be fooled by all the biased reviews, many of those places are paid advertisers, be careful what you believe

"Said it was a lifetime subscription and…"

Said it was a lifetime subscription and it wasn't. Software was nothing special, I wouldn't have bought it if it wasn't a lifetime deal. It won't even let me log in now with a new subscription. JUNK, STAY AWAY!!!!

"Bad Bad Bad"

Started creating a quick drawing I desperatley needed. I went on to 'save' , and I got prompted to log in or 'create account' - so I logged in using google, then got prompted to pay for subscription...
Not even the slightest option to go back to the drawing I spent time drafting.. felt like I was blackmailed: either you pay or your drawing is gone..
goodbye then... once and forever

"I really like this software"

I really like this software. It’s easy to use and also fun to create things. You can even do floor plans to furnish rooms, etc. I do wish they had a monthly subscription as I really didn’t need it for a year. Other than that, it’s great and recommended.