Nationwide Moving and Storage LLC
Nicole Kris
"MY PROPERTY WAS STOLEN AND IS BEING…"
MY PROPERTY WAS STOLEN AND I’M BEING THREATENED THAT IT WILL BE AUCTIONED. THESE PEOPLE ARE PREDATORY CRIMINALS.
Part:1
Nationwide Moving and Storage, & MC Movers stole my property. I relocated from the state of Kentucky, to the state of Georgia. I filed out inquiries online for long distant moving companies. I was contacted by Nationwide Moving and storage by text messages. I sent the representative photos of my storage unit’s contents. I was quoted a $2,131 offer to move my things. On 02-25-2023, which is the night before my scheduled move; I was contacted by MC Movers dispatcher and Truck Driver. I was very confused because I scheduled, signed documents, and paid to secure my move date with Nationwide Moving and Storage. I now know that Nationwide Moving and Storage is a brokerage and hires 3rd party freight companies. Nationwide Moving and Storage blatantly lied and secured my move through predatory business practices.I was told by MC Movers dispatcher and MC Movers truck driver that my quote will change, depending on the cubic square footage of my property. I notified both parties that my quote was based on photos provided. It wasn’t an estimate because the square footage is confirmed. MC Movers truck driver told me that he need to see the items in person. He said that he can’t use photos. The driver also stated that if agreed upon my property would be delivered with the property of others.The MC Movers truck driver and me agreed that I will allow him to look at my items in person, and if we couldn’t agree on a price; he could just leave it. On 02-26-2023, which is my scheduled move day; the MC Movers truck driver called & text me. I sent messages giving him the information to view my storage. I received text messages from both MC Movers truck driver and dispatcher. They both quoted me a price that was well over $1,000 more, than what I was previously quoted. I was violated at this point from enduring the predatory practices of these two companies.
Part2
They both quoted me a price that was well over $1,000 more, than what I was previously quoted. I was violated at this point from enduring the predatory practices of these two companies. I called the MC Movers dispatcher and told her to leave my storage unit, and refund my $600 to secure the date. I have a career in healthcare. I was working a 12 hour shift that day. I have sick patients and couldn’t take phone calls. I went back to work and immediately texted the MC Movers dispatcher to refund my money & to leave my storage, as discussed on the phone call. At 11:46 am standard eastern time the dispatcher responded to my message saying “ok I will have the driver leave the location. Have a good day”. I went back to work as I stated before, I was working a 12 hour shift and had sick patients. I sent a text message 4 hours later at 3:43 pm to the MC Movers truck driver and dispatcher, stating, “Hello.
I need confirmation that my belongings were left at the storage unit”. The driver responds “it was picked up”. I responded to the driver” I was told at 11:46 am this morning, that my belongings were being left at my storage unit at 273 Ruccio way, Lexington Ky.… I have another company on the way to pick it up.“ THIS IS A BLATANT LIE THAT IS SIMPLY DISPROVEN. THE MESSAGES THAT I’VE ATTACHED SHOWS THE DISPATCHER GIVING ME QUOTES AT 11:30 AM. ONLY 16 MINUTES LATER AT 11:46 AM, IM SAYING I WANT A REFUND AND MY BELONGINGS LEFT.
THE DISPATCHER RESPONDS AT 11:46 AM THAT SHE IS HAVING THE DRIVER LEAVE MY PROPERTY. MY PROPERTY COULD NOT HAVE BEEN LOADED IN 16 MINUTES OF THEM QUOTING ME A PRICE, THAT I REFUSED. MC Movers stole my property and has it in their possession. Nationwide moving and storage assisted MC Movers in stealing my property.
grace forbes
"Scam alert this is not a moving company they a professional thieves"
First they lie and tell you they’re a moving company but really they are brokers they sent two crackheads in a U-Haul to pick up my items whole time I’m being scammed and they’re really scoping out my nice merchandise then that company help my belongings hostage for 18 days in a warehouse when I finally received my belongings it had been 5’weeks half my stuff was gone the other half broken they stole two bedroom sets a California king bed frame brand new in the box, and my king bedroom oakwood set with a $5000
Hybrid foam mattress they stole six very large boxes now nobody will answer the phone but there’s more the second moving company hired a third moving company three different people & charged me $7000 and all I received was 15 boxes I am currently getting an lawyer.
Do not use this company I repeat they will rob you for everything you own & to add insult to injury, they took my deceased sons belongings, who steal from a dead person
It was all I left if his memories am truly heartbroken run for your life!!
Alixandra G
"Disgusting, Fradulent Movers"
I'm floored that this company is in business. They're frauds! First, they (Eric Dengler) lied about the included insurance and how my items would be handled. Then, they passed my contract to some random company that was unprofessional, rude, and didn't even try to care for my items. Not a single quilted moving blanket was used on my four pieces of furniture (that's it). Their partner didn't care and Nationwide Moving Services couldn't care less. Beyond disgusting! Don't use them!
Jerome
"This company is as honest as George…"
This company is as honest as George Santos. They present as a moving company but they are “brokers” who consider getting in the way of money a job. They take your money and hire someone for less to do the actual work, adding nothing to the process but expense. Once you have signed up they sign off, passing a fraction of your buck to a real moving company which is then saddled with your discontent at being hoodwinked. They are grifters and frauds. Go elsewhere for service. You will get only abuse from them.
Angel
"FAKE COMPANY! SCAMMERS!"
If I could give this place a 0 star I would. They are absolute scammers and you should run FAR FAR away. All of the positive reviews are fake asf. Do NOT use this company. Ciera, Taylor, Scott and Matthew are incompetent, rude, liars. When you initially sign up, they’ll tell you you’ll receive your belongings in a super short time frame. As soon as you move forward with the process, your time frame AND cost of move will magically double or triple. Save yourselves the hassle and never ever ever ever book with this company. Absolutely disgusted
Sheri Barnes
"This company doesn’t even deserve 1…"
This company doesn’t even deserve 1 star! PLEASE, PLEASE do NOT use this company! They are scammers, and give you a great quote and a bunch of “discounts” upon the initial phone set up, but it goes downhill from there. We originally quoted about $3800 for a move from California to Houston. After pick and delivery, they wanted to charge almost $9,000!!! And told us that if we didn’t pay, they would keep our items and deposit. Horrible customer service and company. I spoke with a lady named Ciara, and was on the phone with her over 2 hours measuring my items and sending pictures so they would give me an accurate quote. There were no additional items, and we actually took some items off the original quote, and the price was still doubled, plus! Please run away from this company! They also told us it would be a week for delivery, and it ended up being almost 30 days. Just awful!
Sarah Webb
"One of the worst experiences"
One of the worst experiences of my life. My fiancé and I contacted Nationwide to move from utah to ohio. We booked a move and a car move a full month and a half in advance for pickup November 25. During the booking process we were told multiple times that we would have our stuff way before Christmas and to not worry. We are still waiting on the household items and it’s Christmas Eve. As far as the car, the company they contracted never showed up for pickup. I called them multiple times over the day the car was intended to be picked up and the following day and was told multiple times that they would ‘look into it and call me back within an hour or two’ they never called me back. Not once. They couldn’t find someone to move my car so I ended up driving it across the country due to their mess up. All the customer service people I have talked to have been unprofessional and very rude. I would never suggest anyone who values their time, money, or sanity to use this company.
Debbie Dorshorst
"Nothing Positive to say"
If I could give less than a 1 I would. Read all negative reviewed. We did finally receive our furniture. Several pieces were missing or damaged. I filed a claim, I called and sent several follow up e-mails with no response. Bad customer service, prices higher than initial quote, broken/missing items not covered.
Trey Bruce
"Highly Recommended."
Scott and his team turned out to be a blessing for me, they were punctual and he gave me his personal number so I could reach out anytime I needed assistance but luckily never needed it. Highly Recommended.
James Colin
"We highly recommend their services…"
We highly recommend their services because of their customer-focused and efficient approach. Even in tough weather conditions, they managed to take our belongings to the destination without any issues. A great team to work with!
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