Treadwright Tires
Jason Kumle
"I found this company through FB and…"
I found this company through FB and decided to give them a try. I went to their website and saw that they claim to be a veteran owned company. This made me want to support them even more as a veteran myself. I ordered 4 tires on October 30. I called a couple days later because I didn't see anything happening with the account I created. The lady on the phone said the tires were on back order, but would be made in about 2 weeks and I would be getting an email confirming that they had shipped. I waited 3 weeks before calling back. I was told that they were running behind and it would be another 2 weeks. Here is it December 8 and I still have no email, my account still shows unfulfilled, and no answer when I tried to call. To say I am disappointed is an understatement. With service like this, I begin to question if they are veteran owned at all and only throw that statement out there to draw patriotic patrons such as myself. IF I can get through to them, I will be asking for a refund and will tell everyone that I can to steer clear of this fly-by-night scam of a company and take their business elsewhere.
I would recommend the same to anyone reading these reviews.
Jeramie Johnson
"Purchased tires for my F350"
Purchased tires for my F350. Tires arrived 3 days later than estimated, but Tirewright may not to be at fault for that delay.
Tires were installed with no issues and currently still riding well with 42xxx miles on them.
John Duran
"Never got to try the tires."
Ordered and payed for 5 tires on Nov 10th 2023 through their website which showed in stock. An order number was given, but no estimated arrival date or tracking information was provided. I’m a patient person, so I waited to call them as the chat feature on their website is apparently for looks only. When I was able to speak to a person I was informed that the tires that I purchased were no longer in stock and that it would take 2-4 more weeks. I waited another 2 weeks with no updates so I called again and was told that an additional 2-4 weeks is now needed. I asked to speak with a manager and received a phone call the next day. I was told that they thought that the tires in question would be in stock when I ordered them. The nice lady then offered me 3 with their kedge tread and 2 standard that could be shipped today; however, when asked if they wear differently she said they would. A refund was requested and given. The folks in the office were friendly and refunded me quickly. I live in the mountains of Colorado and would have loved to give this tire company a go, but due to this experience I will unfortunately take my business elsewhere.
Jonathon Bond
"Mud tires"
Other than the tires taking 2 weeks to get here up 45N 60 miles from the plant. I then ordered a set for wife’s ride they didn’t fit but for my pick up they work good sing on the concrete I’m happy
Mark H
"If I could give 0 stars, I would."
If I could give 0 stars, I would. I placed order, company received my money, and a week later order still showed unfulfilled, so I called and was told the order was scheduled to ship the following Wednesday. That following Friday the order was still showing unfulfilled, so I called again and was told it was scheduled to ship the following Tuesday, to which I informed the lady of what I was told the previous week. She responded with let me look at the order (which tells me she gave me the previous answer without knowing what she was talking about). She looked into the order and said the order was still showing a 1 week wait, which would have been a 3rd week after my bank account was charged. In the mean time my trucks inspection expired due to waiting on the order so I requested a refund and went to a local tire shop and bought tires. With lacking service, and customer service representatives giving customers answers without knowing what they are talking about, I will not, needless to say, be considering treadwright tires for tires again!
Al Sharron
"Great tires at the price range I…"
Great tires at the price range I needed. Purchased the 35x17 Mud Claw’s for my old plow truck a few years back and loved them so when I got the new truck I purchased the same thing just different size and so far .. still love them ! Only reason I didn’t go 5 star’s is the wait time. Other than that… nothing negative to say.
Michael Sevigny
"Inconsistent tire weight two tire were…"
Inconsistent tire weight two tire were 10-11 lbs heavier then the other two tires
Cal
"Bulges in 2 out of 5 tires"
I have bought 5 AT wardens and 2 of the 5 have developed bulges by the time the tread had worn even 25%
Unfortunately for me my truck is not my daily driver, so by the time the bulges had developed it had surpassed the 1yr warranty.
I gave them a shot but I will not be buying anymore treadwright tires.
J P
"Waited a month and tires never shipped"
Waited a month and tires never shipped. Everytime I contacted it was same answer always 2 weeks. Ended up cancelling order
Robert A. Ellis
"Labor Day Sale Flop"
Ordered 4 tires during labor day sale. All tires were marked as in stock. No tracking or info provided for 2 weeks. Had to reach out for an update after 3 weeks and was told they were backordered for another 3 weeks. I continued to receive no updates requiring my following up every few weeks. Finally was offered a refund after emailing them for another update on 11/4 being told they wouldn't know when the tires would be back in stock. All the while they continued to advertise in emails and Facebook that this size tire was on sale and in stock. Very poor service all around. Purchased tires elsewhere and showed up in 2 days.
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