"I express my dissatisfaction with the…"

I express my dissatisfaction with the installation of my shed and summer house, purchased from Solid Sheds in November 2024 for approximately £6,000.
Recently, during a period of strong winds, my neighbour noticed that strips of roofing felt had
started to lift. Upon closer inspection, it became clear that the bottom edges of the felt had not been properly fixed or glued, leading to the issue. This is not a case of storm damage, but rather a failure in installation.

When I contacted your customer service team to raise this concern, I was met with an unwillingness to assist, citing the warranty’s exclusion of weather-related issues. Despite explaining that this was an installation defect, I was told that any visit or work required to rectify the problem would come at an additional cost. Moreover, the tone of the interaction left me feeling disregarded as a customer, which is unacceptable given the significant amount I spent on your products. I am very dissatisfied with the after care provided and would definitely not recommend Solid Sheds!

"Lovely garden room from Solid sheds"

Lovely garden room from Solid sheds. From start to finish, they arranged erecting it, first electrical fit, plastering, second electrical fit and then we were ready to go, all with no hassle. I'm very impressed and definitely recommend

"Really good service and a great shed"

Really good service and a great shed. It may not be the cheapest but you need to pay for quality like this.

"Love our Potting Shed"

Love our Potting Shed. Bought from Burnside Garden Centre. Paul was excellent, and slab base built with precision by Kamil. Shame his work was covered up!
Installation team were excellent. Thrilled with Build, and really pleased we upgraded the finish to log lap.

"A brilliant Company."

A brilliant Company.
A truly good company to deal with.
From the date of ordering to the installation of our Summer house.
The installation was carried out by Jira and Chris. They were very pleasant guys and extremely professional. Extremely pleased and happy with the experience.

"The finish isn't as good as expected…"

The finish isn't as good as expected for the price. Timber cut from the inside leaving the spelched timber showing on the outside. I paid extra for 22m oval timber and the door came with standard flat tongue and groove. I didn't want windows and it came with two windows, one window is silconed on the inside the other isn't. There is loads of clear silicone all over the windows and framework on the outside so that's going to need a lot of work to remove this prior to painting as the paint won't key to the silicone.

"Excellent company."

Excellent company that look after you from initial visit to view the sheds to final delivery and erection.

"Absolutely thrilled with my new…"

Absolutely thrilled with my new summerhouse - chaps that built it were lovely & so helpful really cannot recommend this company enough. Arrived on time & assembled it in record time did a lovely job we are very happy customers 👍.

"Great buying experience at Gordale…"

Great buying experience at Gordale Garden Centre, Wirral - very helpful.

Delivered and built quickly and the guys were friendly and professional.

Looks like excellent quality at a good price.

"Solid sheds are excellent."

Solid sheds are excellent.
From ordering the shed from Gordale garden centre to the taking down the old shed and erecting the new shed was very smooth from beginning to finish.
I would recommend solid sheds