"Complete SCAM"

Complete SCAM! BEWARE! SCAM!
We logged in, once you log out, your password doesn't work and the reset function doesn't work, no way to contact the company. We created another login and actually made a purchase and then were completely locked out again with no recourse. It's all handled through some intermediary called BLUESNAP and they have no answers either. In the end, no test, no help, no product. Called credit card company to watch out for charges. This is a total scam. Please watch out!

"Trustworthy Website"

My children enjoyed the cogAT tests, they practiced before testing at school & this boosted their confidence for the real testing day. The children said the tests were of very similar format. Our goal was to get them familiar with similar testing conditions for confidence. They found it all lots of fun!

Customer support can be slow with time zones between countries, therefore I would recommend planning in advanced a few days beforehand. I would recommend the premium package as it is a 12 month renewal where the individual packages are only 10 months.

With any hiccups I experienced Helen was very reasonable & provided the support I requested.

"revise my previous review"

My daughter has a test coming up tomorrow and I wanted her to practice a full test right before. Thinking that if we buy online, we wiIl be able to access the material right away as themselves also indicated on their website -- once you sign up, you have access to all the material on the site. I purchased the premium membership, then discovered that I can access nothing and I will have to wait for about 24 hours to have access to whatever assigned to me per my survey. Due to my urgent situation, I tried to contact some customer support then found out I can only email them, no hotline, and they may respond in 24 hours, which would be useless to me.

As an update, a little over an hour after I signed up, they emailed me and granted the access to me. Even it mentioned on the website, their customer support will contact me within 24 hours, they actually did fix my issue and responded to me in an hour. So that's helpful.

"Not as advertised."

Extremely disappointed with this product/service. First purchase was useless causing me to purchase a Premium Membership in order to receive access to all of the test. All of the test turned out to be very little. All in all, it was a complete waste of money. It took several days to even get authorized to use what I purchased. The customer service is poor. I requested a refund and never heard from them again. Do not use this service.

"technical gliches"

Good site but lots of technical issues