"They did call me 8 o'clock in the…"

They did call me 8 o'clock in the evening. Seriously????

"Upsetting experience"

When my credit card debt was bought by Aktiv Kapital, I was offered the chance to settle for £1500 in 2009. (I was unable to at the time, sadly). This all changed when they were acquired by PRA. Their offer in 2017 was £3714. Despite having set up a monthly payment plan which I adhered to, by this year the figure should have reduced, right? No, it was a staggering £4000+ I reluctantly scraped enough to pay it off to get rid of them, because the figure seemed to be growing, rather than reducing. Now a pensioner, this was very upsetting. They say you should be assured they will help you as much as they can. My experience suggests this is far from the truth. I've used up all my savings, but at least I can stop worrying.

"Very unhelpful in creating solutions"

Had some financial issues years ago and through very hard work paid down over 50,000 of debt caused by Ill health and business issues. Every creditor helped me and reasonable shortfall settlements were arranged. Fifty per cent etc. Not PRA. Just so unhelpful. Started off owing 9,000 plus to them and have paid 7000plus!!!...surely that should do it right? No not a cat in hell's chance. Once a customer services officer offered a discount of £100. And now only a very modest discount. Still want another 1400 !!! .....Was so unhappy reduced my monthly payment to a pound as I was struggling to pay a higher amount before but did that in the hope that my effort might be recognised . but just think I am doing all the cooperating and getting nothing in return. Each time they ring and say what is your settlement offer and I said I've already paid 80 per cent odd and yet still offer them more and they go away and come back and say no . Fortunately the other creditors I had I dealt with directly or with much more helpful debt agencies who work with their customers.. very very disappointing and I dealt with all my other financial issues maybe ten years ago but looks like PRA won't ever help me. I feel sorry for people whose debts have been assigned to this company. PRA. Please don't reply if all you're going to do is say you'd like to know more and to ring you. Done that . Been there. Is fruitless sadly

"Very suspicious"

Phoned up out of the blue and quoted some fantastical number we apparently owed on a debt that was settled years ago. Disputed it, they said ok no further action required as it was so old and they had no proof we owed it.

Next day receive a statement saying we owe them over £1000...

Seems like opportunist scammers to me.

"Please do NOT answer any emails from…"

Please do NOT answer any emails from this scam company.
I am in an IVA, they've contacted me to say that my IVA are not making payments to them anymore, and then asked me to make payments to them instead, these are lies and they are a scam. please please do not fall for these emails do not enter your bank details anywhere on this site!!!!

"No chance"

Any debt over 6 years can not be chased so stop harassing me and do one you can email you can call me but you won't get an answer

"Same as alot of other"

Same as alot of others , chasing for a debt that has been statute barred for 15yrs. Event went to court about it back then and it was written off

"Chasingva debt which is over 20years…"

Chasing a debt which is over 20years old.statue barred.their constantly harassment has caused me to right this.bought for pennies.but chase you for full ammount.

"I am helping someone who has been…"

I am helping someone who has been hounded PRA due to the negligence of Barclaycard allowing an individual to make purchases without consent and then go on to sell this £2000 odd debt to PRA. I have kept all the evidence of this as the only real course of action will be to seek a legal remedy against this appauling company. No wonder the majority of reviews PRA are so poor.

UPDATE 8/3/22

PRA have now closed the account and I have to say their customer services person was thorough. The battle will now continue with Barclaycard.

"PLEASE - NEVER EVER PAY THIS COMPANY - EVER!"

Please whatever you do: DO NOT PAY THIS COMPANY!!! Instead, contact directly Gerry or Colin at Joanna Connolly Solicitors, Liverpool at anytime, they are the BEST Legal A-Team I have ever used! They legally assisted me most recently against PRA Group Debt Collectors for a totally unenforceable 10+ year old alleged credit card debt that PRA Group had just bought randomly from a Bank! They were relentless and hounded me day and night! I contacted Gerry directly: 0151 254 6981 (or try 0151 254 6980) and the help was instant, they gave me total peace of mind, I could breathe/sleep/eat again and the Legal Services that I received throughout were outstanding! They kept me informed and updated all the way. Always contactable and friendly/human and extremely professional, they worked with me. Nothing was ever too much trouble. Gerry and Colin got the claim totally dismissed and fully written off by PRA Group themselves who were pursuing me in the very first instance, before even having to attend a Court hearing and WE WON! I VERY HIGHLY RECOMMEND contacting them for any Debt related matters or, other Legal issues/concerns. Please, do not hesitate in contacting Joanna Connolly Solicitors, THEY WILL, I PROMISE, help you, as they did me!