"The service was great from booking the…"

The service was great from booking the engineer to him arriving, programming - leaving. What really let them down was that we discovered the newly programmed key does not work if my wife is sitting next to me in the car with her key in her handbag - the car just won’t start - so annoying!!!! It has obviously been programmed incorrectly

"GREAT SERVICE"

GREAT SERVICE! I'm told that Keycare are merging with the AA - the current service is excellent and with this new partnership with the AA things can only get even better - looking forward with confidence

"i have not made a claim on keycare…"

i have not made a claim on keycare insurance so i suggest you check your info before asking me to review something i have not used

"Not me"

Not me - do not send any further requests.

"Great job quick and efficient within a…"

Great job quick and efficient within a week. They came to my address and did the job very quickly.

"paid a claim without my knowledge"

They have apparently paid out a claim on my policy that was NOT me.

"The people were very empathetic but…"

The people were very empathetic but they needed paperwork from home and I was stranded, but after paying for a key they have reimbursed me the money

"i did not claim anythink in the last…"

i did not claim anythink in the last few years infact i have cancel my policy last year as it was not worth when you read the term and condition such as wait 24 hour before you can request new door lock ,if yuo cannot ope the front door where shall i stay for 24 h ??

"The first key that arrived is very good…"

The first key that arrived is very good and it works , service excellent but my second key has yet to arrive.

"The customer service best was excellent and…"

The customer service was excellent and very helpful and solve the problem ASAP. One of the best customer service i ever had.
Yhanks