Door to Door Storage Inc.

B2B Providers and Partners
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180 reviews
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Customer Reviews about

Door to Door Storage Inc.

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Barnes

5.00/5.00

"Easy and convenient"

Containers were delivered when, where we wanted and taken away in the same timely manner.

24/01/2017

Dan

4.00/5.00

"good company, good service. small hiccup at the end where cross country shipment was not delivered on time."

I had my stuff stored for 5 years, and it was generally in good shape afterwards.

I did have a rug that was ruined by mold. I think this was stored incorrectly. Also found some moths in my clothing, but I be they were included in my own stuff initially.

Good company

24/01/2017

Holly

5.00/5.00

"Where your trust matters most"

Trusting to move all of your personal life belongings after a horrible divorce of losing almost everything, I found trust in every step with my move while using Door To Door. I can't say enough about Door to Door! From fantastic customer service thru the knowledge of keeping track of my things. I'll admit, losing a lot doesn't mean anything on just things, but having to heal from the long process of loss....that's something I don't want to deal with for awhile. Trust Door to Door, I did am I'm grateful there's a company out there who takes pride in customers first.

23/01/2017

Kelsey A

5.00/5.00

"A great experience using them for our move"

When we packed away our 2-bedroom apartment into 3 storage containers from Door to Door on a recommendation from neighbors that had recently used their services, we didn't know when or where we would see our stuff again. We chose Door to Door because at the time they offered a flexible, tailored full move and storage experience. Due to extended job training, we stored our stuff using their military pricing (which was awesome!) for almost 11 months before finally using their moving services to transport our storage containers from one coast to the other. Then, we paid to have the local Door to Door subcontractors unload them in our new place. I'm not completely sure whether Door to Door is currently offering all of the services that we used, but I can happily vouch for our extremely satisfactory experience we had with them. Every single D2D person I talked with was friendly, eager to help, and genuinely nice. Customer service is something this company takes seriously, and they took the time to help me with each step of our complicated move. They were very helpful in the beginning stages when I was trying to figure out how many storage containers our stuff would require, helped us get the information I needed to get the move reimbursed (by our employer), and the people who ultimately unpacked our containers were very careful with our belongings and our home. We packed our stuff very well, so that certainly helped, but I was thrilled and pleasantly surprised that even after 11 months in storage, a cross-country move, and schlepping it up a flight of stairs we didn't find any damage to our stuff or scuffs on our stairs/walls. I would definitely use them again.

19/12/2016

Paul

5.00/5.00

"Great service"

Everyone at Door to Door provides great service, from reservations to delivery and pick up of the containers.
I have used them twice now, and will use them again!

13/12/2016

Scott

4.00/5.00

"True professionals"

They do what they say they will. That is my highest compliment. I have used them twice for moves (the last one cross-country). The worst thing that can happen is a mover surprising you. They don't do that. They make moving easy, which is very hard to do.

13/12/2016

William

5.00/5.00

"Great product, Great Communication, Great Service"

From the start, Door to Door emphasized staying in touch with one person to call to answer any questions and stay on top of progress. They delivered exactly what was needed - a cost effective way to get a room full of boxes and furniture from coast to coast. I had some reservations about how well I have packed and whether some things would have shifted but when the container arrived in LA everything was in exactly the same position as when we closed the door in Boston. They may be the lowest price but they certainly had high value!

13/12/2016

Enrique

4.00/5.00

"Convenient and reliable source"

Door to door was great. Process was easy, they drop off and pick up at your convenience. The only reasons I'm giving 5 stars, is because the storage warehouse only opens M-F business hours. This is only if you need warehouse which I did. Do recommend!

13/12/2016

Elizabeth

5.00/5.00

"Top shelf employees and experience"

The people who work for Door to Door really helped lower the stress of moving. They were responsive, ON TIME, and went above and beyond to make sure everything was OK. Thank you

13/12/2016

Marina

5.00/5.00

"Thankful for Windie and the team at the Melrose Park location - Highly Recommend"

Although my experience started out terribly (we were not informed that Door to Door stopped shipping containers less than two weeks before our move date due to a computer error), the team we worked with helped so much that I would definitely recommend Door to Door to anyone. Special shout out to Windie for her amazing coordinating and patience. She fixed everything with the help of the Melrose Park team who amazingly delivered our pod with no charge on a weekend no less. I cannot communicate my gratitude enough. Thank you all.

12/12/2016
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