"Very easy to set up and use"

Very easy to set up and use. Their customer service reps are also helpful.

"Uncomplicated procedure"

It was very straightforward to set up on line, the only difficulty/mistake was my error.
The phone call l made to the helpline was easy , pleasant and reassuring
Very efficient and extremely pleasant conversation with the person on the helpline.
Thank you

"Good fixed interest rate"

Good fixed interest rate. Good website, Easy to set up a new savings account, regular email confirmation of deposits etc. Just what I needed

"A good interest rate and it was very…"

A good interest rate and it was very easy to set up the account

"So easy to set up and a great interest…"

So easy to set up and a great interest rate

"Had to ring for clarification about…"

Had to ring for clarification about something and they were really helpful on phone.

"Not great communications"

Communications are slow and different. First email I got was a while after I set up the account. It had info on my account details that were different to what it said on my account online.

"Efficient and speedy"

Efficient and speedy

"Easy to deal with."

First impressions, excellent overall service. The first time I have used Vida, but so far dealing with them has been very positive.

"Excellent Customer Service"

Contacted twice to seek clarification on a couple of points. Efficient and professional response.