"reason for 4 **** is that the whole…"

reason for 4 **** is that the whole order did not come together, and i had to chase up remainder of order otherwise it would have been 5*****

"Purchase of hedgehog gutter with click and collect"

This is the first time I have used your click and collect, it all worked very well, as always exellent service very helpful and pleasent staff

"Quick delivery,pre advice on delivery…"

Quick delivery,pre advice on delivery time would be helpful

"Composite fencing."

Ordered composite fencing and must say it is very good. Extremely easy to fit and looks good. Ordered online and then got good follow up communication both via email and phone. Delivery was excellent and fence panels were very well protected. Only slight niggle is that the security clips seem very expensive for what they are, £15.00 for 10 bits of metal that probably cost pennies to produce. Hence only 4 stars.

"very good and very easy to use and very…"

very good and very easy to use and very helpfull

"good clean shop very good staff will…"

good clean shop very good staff will use again

"Excellent service"

Excellent service. Excellent product. Easy to install and looks great. What more could you ask for?

"Goods were as described"

Goods were as described - very good packaging and arrived on time. I wish other suppliers could do the same!

"Nice guys at Bath Depot but"

Nice guys at Bath Depot but - failed to deliver as indicated meaning I had to persuade my builder to give me a new date for completing the job.
Also - - - at a glance your website looks good BUT it has misleading errors eg every entry for 10mm thick polycarbonate roofing sheets contradicts itself in the detail by saying it is 16mm thick!
Materials arrived after bank holiday - instead of before. But correct items delivered.
UPDATE - Then ordered an extra two items to match first order. Great delivery - wrong items which are a different brand and different appearance.
Took them to Bath depot only to be told that the first design supplied was no longer available through Kent even though still on Kent website. Was helpfully advised to buy elsewhere and given a firm that supplies what they have discontinued.

"Good service"

Good service, delivered on time. Would use again if cheaper. Found identical product significantly cheaper.