"Good laptop."

The laptop arrived promptly, was in good condition and worked as expected.
The only negative was that Windows login always starts with an account called "User", even after I deleted this account in settings (having previously created 2 new accounts of my own). This is not a major issue but it is irritating. I phoned PC Renewed and they said someone would look into it and phone me back, which they didn't.

"You need to update customers on delays…"

You need to update customers on delays or if you haven't shipped out the order, I have to contact you more than 4 days after paying because I have no updates on delivery or courier details.
Remember people need to take time off to be in for deliveries so bare that in mind.
The laptop is absolutely perfect, clean, no issues, glitches and even works better than the one I use for work. Definitely will be buying more for my other bits I'm doing. My daughter bought one and she LOVES hers also so quality of items is 10/10, communication is lacking.

"Delighted Customer "

Great service , very quick delivery and if I didn't know I would have thought I had purchased a new computer. highly recommend

"Top quality from a reliable outlet."

Laptop was perfect exactly as described the packaging was top class and delivery was quicker than I expected. All in all a brilliant experience.

"Great Prices & Excellent Customer Service"

Purchased 2 (well priced) laptops from these guys, they came promptly and were well packaged. They were in proper Grade A condition as advertised (unlike some refurbs who stretch the idea of Grade-A to it's limits). One of them wouldn't update and started to blue-screen. Their customer service was simply excellent, they paid for the return of the laptop, and then even though they couldn't diagnose the problem sent me a replacement Laptop that was better then the one I purchased initially. This was all done with good communication and a no- fuss approach. I cannot rate their service highly enough and the replacement laptop is perfect. Thankyou very much for a great experience!

"Thanks for a great service from Joey"

Thanks for a great service from Joey, friendly efficient. He assisted me with choosing a laptop. Really pleased with the laptop, good quality A grade product

"Very glad I chose PC Renewed"

Very glad I chose PC Renewed. Was looking for a laptop to practise Linux (maybe to adopt it when support for Windows 10 ends). Website very clear and well organised. After I found some likely options I phoned and immediately got knowledgeable and friendly advice. Selected a fairly recent Thinkpad, T470, at a very reasonable price.

After ordering I had one or two questions, which were sorted by chat. I realised I wanted a laptop with Bluetooth, and this was swiftly accommodated. Ordered on Thursday, despatched Friday and arrived the following Monday.

Altogether very professional and relaxed service and a nice machine with a year's warranty. Took all the stress out of buying secondhand. Very strong recommend.

"Communication. "

All good and arrived day after promised. So not bad at all.
Could do with better communication from initial purchase to let people know the expected delivery date. It took to emails from me to get a reply.
Still not bad and I'd use them again.

"Fantastic Company - Should be more popular"

Gave a fantastic laptop for a very reasonable price, and was shipped to be delivered within 2 days. The laptop was fantastic quality and well worth the lower price tag. Great value, great delivery time, great quality laptop. Cannot recommend enough!!

"All seems great just what I ordered"

All seems great just what I ordered