"Items took 6 weeks or more to arrive…"

Items took 6 weeks or more to arrive and are appalling quality. Utter waste of money.

"Saved by the Bell"

Saved by the Bell, thanks for the reviews

"I never received my items"

I never received my items. Been waiting 1 month .
I can't get my money back and the same woman keeps on making excuses via email .
I have lost £52 .89

Stay away from this site .

"They promote a UK call centre, but it's an answering service that doesn't call back!"

I have tried several times to get through to my choice today, but to no avail!
I'm glad I did not buy from them today in the end, imagine trying to resolve a product issue with them when they use an answering service to take your details, then never call you back.

"Avoid!"

I used this company to buy a product through Amazon - the experience from core product (breaking) and trying to work with the manufacturer (CDA) to resolve, to trying to get mychoice to take some responsibility to help, to trying to get Amazon take some responsibility has all been painful, frustrating and pointless. All 3 - CDA, mychoice and Amazon I will be avoiding from now on...cheapest isn't always best in the long run, and if they really don't care about post-sale customer service then if you have problems you're on your own! I think high street brands are more reliable, John Lewis for me next time.

"Very poor service"

Very poor service. Ordered a tumble dryer on 17 Dec, that has still not arrived despite lies by the courier to say they have attempted delivery. Have emailed MyChoice twice - not even bothered to answer.

"Avoid it!!"

Avoid it!!
I had a very bad experience with this retailer. I bought a faulty fridge for a over £1300 and they refused to take any responsibility.
Even worse, they provided me with a misleading information abut the warranty. Very unprofessional company and including top management.

"Mychoice order"

I bought a Hoover condenser dryer. I was very please with the communication. I was informed of my delivery time slot by text, email and called on the day by the delivery men. They were very helpful and friendly. They took my packaging and even put it in the slot for me.

All in all a stress free experience and with the 2 hour time slot I didnt waste my Saturday waiting for a delivery.

"DISGUSTING SERVICE"

DISGUSTING SERVICE
I really wish that I had looked at this review site before making a purchase from MyChoice, it would have saved so much heartache.
I purchased a wine cooler which arrived on time without problem; the packaging looked OK and I didn't unpack completely until 6 days after receipt. To my surprise, the cooler base was bent, indicating that the item had received a heavy blow or, more likely dropped.
The damage was reported but MyChoice invoked their 3 day policy rule whereby no returns or compensation would be considered. I'm still perusing a claim but wanted to post this message as soon as possible to warn others. As I look at other posts it's clear that I'm not the only one experiencing this problem with MyChoice so please be warned and perhaps think about other options before purchasing from this company.

"BEWARE THE THREE DAY DAMAGE REPORTING…"

BEWARE THE THREE DAY DAMAGE REPORTING RULE!

I feel as if I have narrowly avoided being scammed. Fortunately I discovered a serious dent in the top of my new CDA wine cooler and a sheered hinge, just minutes after taking delivery.

The cooler was delivered far quicker than advertised, which could have resulted in me being unprepared for installation and so I could easily have missed the three day reporting deadline for damaged goods. (See review below).

The redeeming factor is that My Choice dealt with my report of damage very expediently and replaced the damage cooler within a few days. That said, the imposition of a piece of junk (i.e. the original cooler) and packaging whilst waiting for a replacement item was a significant inconvenience over the weekend which I could have done without.