"ReproMed Clinic in Dundrum"

I went to the ReproMed Clinic in Dundrum. I had Health Insurance that covered some of my treatment I informed them of this. The first question on their survey was do you have Health Insurance. I responded yes and what Company. Then then gave me a Doctor who was not registered with that Insurance Company. So I was not able to claim anything. They would not refund me the difference. I then went to Beacon Fertility a totally professional experience where the test you and your partner on the first appointment. Don't waste your time and money at ReproMed.

"I had an online consultation with a Dr…"

I had an online consultation with a Dr earlier in the year. She was 20 minutes late for the meeting (can be seen from my call list). She did not apologise for this when she showed up. Her excuse was that we are busy. I paid a considerable amount of money for this meeting. I think €200. It was insensitive. For the Dr not seeming to care or be aware that this is an emotional process is insensitive and does not reflect a professional that I would trust with such a sensitive process that IVF is.

"The team in Galway were so amazing"

The team in Galway were so amazing. I done the egg freezing cycle and would not hesitate to go back and do more or to continue on further in the future for other options available to have children. Every time I stepped foot in the door I was welcomed with a smile and how are you today or nice to meet you, nice to see you again. The receptionist team were always kind and friendly. I am not the best getting my bloods done but the nurses were always so gentle and understanding. I dealt with Jenny, Sarah and Fiona and they were always such a pleasure and knew exactly what they were doing and so informative, I spoke with Dr. Shafi before doing egg retrieval and she was just so lovely and informative and she had done my procedure today along with Sarah and they were both such a pleasure. I cannot thank Galway ReproMed enough for my egg freezing this puts me at ease that they collected many eggs that I can one day hopefully fulfil my dream of becoming a Mum. Thank you so much I cannot thank you all enough. ❤️ 100 stars ⭐️

""Galway team"

"Galway team. I coudl not be happier. A team of absolute professionals ! every person on the team is an expert in the field. Use of evidence-based practice with the most up-to-date information provided at all time. Extremely person-centred and client-focused and also very empathetic and kind ! The nursing team, including Fiona & Shauna, were simply amazing. Dr Ernesto and Maxi in the embryo lab were also exceptional ! I would give 100 out of 100% !!! "

"I have had two rounds of IVF with…"

I have had two rounds of IVF with Galway and did Genetic Testing we didnt get positive results on either occasion, while we went back to Galway, I dont think I could recommend the clinic.
The nurses are so lovely as are the Doctors and the Lab team.
However, when we received our Genetic results there is never a follow-up call its just this is it and done.
Our second round of results are doctor was away so we got them again over the phone from a different doctor one of the results would have been very sensitive to us and it was like the doctor didnt read our file. You dont take information especially when its bad news in on a call. When we asked for a follow-up call it was booked but we had to pay for a few of e100 which I dont think is good enough. I think it should be part of the very expensive package.
Also, I feel like nothing is explained so ask questions especially through the scans as is that good or bad or is it where they would want it to be at each stage.
I also found that before the egg retrievals your in a room only divided by a curtain and hear all conversations.

"Highly recommend Repromed! Top class Service & Quality"

I highly recommend Repromed Galway as fertility specialists. From day one, the care & service provided by all the staff was top class. Their warmth, professionalism and expertise gave me full confidence in my treatment plan and care.
The culture in Repromed could be felt walking through the door from Linda on reception with her big smile and always having my certs for work ready to go, to all the nurses Sarah, Shauna, Fiona and Helen, I could not have went through everything without you! Thank you for making me comfortable at all scans and procedures and for the reassurance and transparency at all times. Also your attention to detail is out of this world!
To Toyia in the GFC lab for first time quality testing and attention to detail. A massive thanks to Dr. Zaib & Dr. Ehab for your transparency throughout the whole process, your gifted hands, exceptional knowledge and care throughout my treatment and egg retrieval (including a hug when I needed it)! You all make what seems impossible, possible! I finally found my fertility family at Repromed, thank you so so much!👪 🤍

"A most positive experience with Repromed Ireland."

From the very beginning, I had such a positive and heartwarming experience with Repromed Ireland. It felt secure and straightforward to book appointments online or via phone and to process all the payments and necessary paperwork.
My treatment (egg freezing) has been a success and such an easy process. The team handles everything, from providing clear information about the treatment, medication, fees as well as adding all of the necessary details on the online portal, so that you don’t miss an injection or appointment etc.
The whole journey from the first consultation to the actual egg freezing procedure lasted only one month and I felt at all times taken care of and on the best hands.

I would like to thank the Reception and Nursing teams as well as Dr Ernesto and Dr Arce. I could not recommend you all enough.

"Stay away and contact another clinic"

Stay away and contact another clinic. Worst experience, apart from the nursing team I'd be very doubtful of the qualifications of the rest of the staff. Their main concern was money and after they recieve your money they don't care. The miss communication was insane. I first met with a consultant called Dr Conway, it was only months afterwards during an apt I saw another doctors name written and I queried it, only than was I told Dr Conway had left and they'd changed me to someone else, whom I never ever met. They charged for every single zoom call and even for a phone call once.
I was asked for a urine test before an endo scratch and they forgot to do the urine test, I had to message saying I found my sample on the bed afterwards. The room for the egg collection is only divided by thin curtains so you can hear everyone's private details it's like a ward back in the ages with horrible hospital beds, compared to the likes of the beacon where you have a huge private room to yourself and your partner.
I was treated so roughly by a female doctor for an endometrial scratch I was crying both emotionally and from physical discomfort of her rough treatment that afterwards she turned to a nurse and said give her some paracetamol to stop her crying. On another occasion when I collected my prescription in the pharmacy close by the clinic after traveling miles for an appointment when I got home I realised they had given me the wrong prescription as the portal med instructions didn't match the meds I'd received. Dr Hans phoned me after my 2nd failed transfer and coldly said basically humans aren't designed to reproduce easily you can be lucky or unlucky. They told me after paying for Icsi that I'd be better doing ivf the NEXT time as I'd been over stimulated, something they should have been in control of.
Honestly I would stay so far away from this place as possible. Worst experience ever, all they care about is your money. We were advised to contact our solicitor and we did, they felt we'd a very strong case but I was too exhausted to follow through.

"Fantastic team who provide the most…"

Fantastic team who provide the most supportive and encouraging service. We have created our 3 children via repromed Kilkenny and dublin and I can't recommend the 2 clinics any higher. Fantastic Dr's, Nurses, admin etc. Very LGBT+ friendly. Highly recommend.

"Professional, supportive approach."

From day one of enquiries the whole team at Repromed have been nothing but supportive. Their professional, sensitive approach to our IVF journey has been very much appreciated. Their knowledge, communication and dedication has meant that we had a very successful first round of IVF which has lead to a very healthy pregnancy.
I will be forever grateful to Repromed for making our dream a reality and look forward a hopefully similar experience in the near future.
Their portal support is also top class and very much appreciated.