"Nice top very good"

Nice top very good

"I have no words to describe how well…"

I have no words to describe how well they solved a couple of problems I had with access to my account, the responses were quick and very efficient.

"Thanks for your help"

Thanks for your help

"Felicitaciones por tu predisposición a dar soluciones José B "

La atención de José B

Muchas gracias José .! Por tu atención y predisposición a ayudar con la solucion

Felicitaciones. !! Un abrazo


ravsistema.ddns.net

"Great support and friendly responses "

I had a problem with one of their free services but within a day I had an answer and a solution. No fuss, friendly and it worked. Great support!

"Price increase from £96 to £199 joke "

Price increase from 96£ to 200£ is a complete joke I will not be renewing. Also beware of the auto renewal
I turned it off and they still tried to charge me
Think NO-IP won’t be lasting much longer

"Price increase from 29 to 199 - and still auto-renew"

I have been a no-ip customer for many years. Now I got an email saying somewhere in the bottom that the next auto-renewal will be $199 - I paid them 29.99 until now.
What they call „exciting changes“ is an enourmous price increase. Luckily I read the email completely before they were able to bill me $199 for a service worth 29.99 - I cancelled and I warn all future customers: Beware, they change the prices however they want, call that „exciting“ and try to bill you with auto-renew.

Update: After various emails with the support I canceled, because they kept telling me the new price is $199. After I had migrated everything to another provider (where I pay $24/year) they offered me to keep the old price. Too late, I already did the switch and left no-ip after being a loyal customer for 11 years.

"I was called by the staff"

I was called by the staff
Jose B is very supportive
I am very satisfied with the service

"CUSTOMER EMPATHY"

Due to a previous experience, I was expecting the same customer service behavior, but it really surprised me how I was guided to solve an issue aside the platform. Thanks to Jose, B for your great support.

Sincerely
Mayobanex Lombert
Gamera Software SRL

"Fast and friendly help"

Fast and friendly help, when and as you need it ;-)