No-IP

High-Tech Tools and Innovations
badge Company profile claimed
97 reviews
Overall Rating
Customer Reviews about

No-IP

Write a review about noip.com
Show Reviews

Ujja Vejnemöjnen

1.00/5.00

"Prices went from $25 to $60 per year"

Prices went from $25 to $60 per year, without notice.
It's time to leave NO-IP here at the end of the period.

15/11/2023

Consumer

5.00/5.00

"No-IP is the best."

Raised a ticket got a reply within the hour issue resolved.
Great support and fantastic Customer Service.
I highly recommend No-IP

01/10/2023

DarioG

5.00/5.00

"quick and functional answer to a doubt…"

quick and functional answer to a doubt I had about using their services: quite good for a free service!

23/09/2023

TheEliteGamer

4.00/5.00

"Its a good service"

Its a good service, i am not a bot, reason i just said is because i cant think of anything to type

27/08/2023

Mark Burchard

2.00/5.00

"noip stripped my 3 free domains"

noip stripped my 3 free domains, claiming that the hostnames went 30 days without renewal. This is a lie. I immediately renew my ddns domains the moment I get the emails from noip. noip is now holding my ddns hostnames for a $4 payment. Get bent, noip.

23/07/2023

GvE

2.00/5.00

"The prices went up"

The prices went up now 1,99 for one hostname, before of that it was 25 for the same price, shame of NoIp!

11/07/2023

juanalfonsomiras

5.00/5.00

"Factura anual en el mes 11"

El servicio bien, pero pensaba cancelar y se han adelantado facturando en el mes 11 para asegurarse el pago. Una actitud poco ética, en mi opinión.
Edito: gracias a trustpilot han estudiado el caso y lo han resuelto de manera favorable para mí.. Esto denota una cuidada atención al cliente. Gracias por la atención.

04/07/2023

N. Owen

1.00/5.00

"Disastrously bad handling of a false content report"

I ran a game server using No-IP's service as DDNS. An upset member of the group submitted a false "copyrighted/malicious content" report and my account was closed. As I was concerned that I've been framed for distributing malware or other potentially illegal actions, I emailed them to explain my situation. But there was no further response after an exchange that amounted to, "Go away, we won't help you"—what a joke!

Edit: After contacting them again, the case has been reopened. I'll update this review if their investigation reaches an accurate conclusion.

17/04/2023

Gerald Cameron

5.00/5.00

"Trying to get support over 2 days now…"

Trying to get support over 2 days now to no avail. Note their website claims 24 hour response. Subscribed to 100 user email server and the service isn't working. Cannot get support to fix the issue nor a refund. Sorry I didn't consult Trustpilot before signing up and signing up for domains with them. Now even if I get a refund I cannot transfer for 60 days. That sucks. I'm so sorry I didn't consult Trustpilot before, otherwise I'd have passed them by, but have other services to buy so now I know. They even took my money for a domain which I didn't get and now I'm also trying to get that refunded also. The only improvement I see that company can do is to improve their responsiveness to support issues.
Noip resolved my issues and I'm now satisfied

23/02/2023

RJR

4.00/5.00

"Not the best in communication"

Ok the communication is not great but they did reply in 24 hours…. Not sure about the refund yet not showing in the bank… but the website is a bit confusing that why I paid twice for the same service….. so my experience wasn’t great at first but let’s see if they do what they say they’ll going to do…..

22/02/2023
Built for truth-seekers. We collect real reviews so you can find reliable businesses fast. Share your insights—help the next person out.
© 2025 - All rights reserved