"Different understanding of what a promotional email is"

I terminated my account because of our different understanding, what a promotional email is. Apparently a call to join their referral program isn't some sort of promotion but 'considered a critical account notice'.

"Excellent service."

I have 3 ddns names for more than 4 years with a free account and I have never had any problems.

"Working for a non-profit association"

Working for a non-profit association, helping adults and children with sports, tried their service with a fixed ip address, when COVID-19 was at its worst, so we could work from home, apparently I failed to cancel the subscription, so the money has dragged on for three years now.

"NOIP no longer answer phone and no support."

They no longer answer or return support calls. I have the premium package for priority support. They have not answered the phone or called me back for over a week. What gives? I have called, called, and called again, left my name - number - email, NOTHING FROM THEM.

"Great company"

Great company, reliable service and technical support answered after only 2 minutes on hold. A+
I switched from DYN by Oracle because they are 4x more expensive and are discontinuing their dynamic dns service on May 31, 2023.

"Scam site"

Scam site. They change my status to "redemption" and ask for money to unlock it rven I registered every 30 days as required. Avoid this.
Reply update: Reply is lie too. I DID registered every 30 day and still they lock my account and asked for money. I found many people with same experience with no-ip so this didn't happened by mistake. Very disappointing malicious behaviour.

"Great service for 5 years and counting"

Hey @no-ip, your service can do with a 'troubleshooting help' link near your front page.

I've been using this service for about 5 years now and had *zero* downtime. This company just gets me what I need: some free subdomain with a dns record that's easy and cheap to automatically update

I've noticed a lot of negative reviews, and I've had several peers get upset (and blame no-ip) when they couldn't figure out why they couldn't get their things running as expected. Unfortunately, their disappointment was often misplaced.
Perhaps no-ip could put some 'general instructions for port forwarding' or something for more novice users?

Overall, I love this service

"Horrible customer service"

Horrible customer service. Horrible configuration instructions. Aloof attitude.

"They never stop sending their stupid…"

They never stop sending their stupid mails.. i told them to stop, but they give a fck about it. Service was as expected, but their mails are so annoying.. fckyrslf..

"Good"

I have been using the Dynamic DNS for many years and i have never had a problem. It works with many ISP provided routers. If you need a DDNS, i would use this company