"I give Geoff Banks three stars"

I give Geoff Banks three stars - they have a lot of good value but like a lot of bookmakers they don't really like you taking it.

"After being down for over a month I…"

After being down for over a month I finally make a big win and get the "Analysis of a substantial number of wagers has shown a consistent pattern (in excess of 90% of all wagers) as shortening in odds, immediately after placement. This is reasonably clear evidence of line tracking, otherwise known as odds trading, rather than 'selection based' activity." email 10 minutes after my first big win in a while.

And guess what, the starting price for that bet was the same as the bet slip price! They seem to assume anyone that has a (~£500) win is trying to cheat time I suppose. Better to go to the competition that does not punish you for being lucky or researching the field before placing bets.

"Real cowboys these alot"

Real cowboys these alot

Limit you to SP via email however you can still bet at price taken, so unless your checking your email every time you make a bet, this clown jeffco banks is no good.

Worth of advice fix your website, and restrictions. When a punter is restricted the website should reflect by this by stake limits or SP ONLY. Had any of my bets won after this email I would of taken this lot to IBAS and won. Cant make it up as they go along

"Very disappointing"

My horses bets won and Geoff Banks didn't like it.
Apparently they notice some pattern that I am not aware of. I only just started using the account 5 days ago as I had a free time. And I got a letter just after only 5 days of use.

So, if your bets win, they will send you the following:
“Analysis of a substantial numbers of wagers has shown a consistent pattern (in excess of 90% of all wagers) as shortening in odds, immediately after placement. This is reasonably clear evidence of line tracking, otherwise known as odds trading, rather than 'selection based' activity.”
They made those assumptions in 5 days of activity of my account. I find these accusations both surprising and unfounded, as I have no knowledge of line tracking or odds trading practices.
As a horse racing enthusiast, I follow specific jockeys and horses. It is well known that odds in horse racing can fluctuate significantly, sometimes even during bet placement. This natural variability should not be misinterpreted as suspicious behavior.
Additionally, my winning bets were at higher odds, contradicting the claim of consistent shortening odds.
I find it unfair and disappointing that Geoff Banks would make such assumptions based on only five days of activity. This approach not only undermines customer trust but also appears to be an excuse to avoid paying out at Best Odds Guaranteed prices.

They have made my account 'Board Price' only on Horse Racing and Greyhounds going forward, which are available shortly before a race only. Bonus offers have also been withdrawn at this time to me. This is very disappointing.

Given these circumstances, I do not recommend Geoff Banks. Their handling of this situation has been both unfair and unjustified. Avoid them and don’t use their online betting.

"Customer service is a disgrace"

Customer service is a disgrace! Sent an email to customer support and they can’t even reply. Sent another email asking why they can’t be bothered to reply and got an automated email back saying “mail not delivered recipients mailbox is full” I’m guessing it’s full because they can’t be bothered to read ANYONES emails! Disgraceful company!

"I do not recommend"

My horses bets won and Geoff Banks didn't like it.
Apparently they notice some pattern that I am not aware of. I only just started using the account on the 21/05/2024 as I had a free time. And I got a letter today, 26/05/2024. After only 5 days of use.
I will be googling the terms they accuse people, whose bets win.
So, if your bets win, they will send you the following:
Analysis of a substantial numbers of wagers has shown a consistent pattern (in excess of 90% of all wagers) as shortening in odds, immediately after placement. This is reasonably clear evidence of line tracking, otherwise known as odds trading, rather than 'selection based' activity.
They made those assumptions in 5 days of activity of my account, can you imagine?
I find these accusations both surprising and unfounded, as I have no knowledge of line tracking or odds trading practices. But I will be googling the terms.
As a horse racing enthusiast, I follow specific jockeys and horses. It is well known that odds in horse racing can fluctuate significantly, sometimes even during bet placement. This natural variability should not be misinterpreted as suspicious behavior.
Additionally, one of my winning bets was at higher odds, contradicting the claim of consistent shortening odds.
I find it unfair and disappointing that Geoff Banks would make such assumptions based on only five days of activity. This approach not only undermines customer trust but also appears to be an excuse to avoid paying out at Best Odds Guaranteed prices.

Given these circumstances, I do not recommend Geoff Banks. Their handling of this situation has been both unfair and unjustified.

"Reasonable, Fast Withdrawals, Easy to Use"

Geoff Banks Online is a very fair online gambling operator, and offer good odds across a variety of sports. My account was eventually restricted to betting only the board prices, but this was fair given I was beating the SP by considerable margins consistently. I was however allowed a longer run unrestricted than offered by most other sites, and I was able to use this site with confidence that if I won I would be paid. Which is sadly not the case with a lot of the other online gambling firms.

Withdrawals are paid via bank transfer and tend to arrive the same day. Also documents are sent upon signup which removes the hassle of having to send them as a condition of withdrawal.

"Been using this site for a few months…"

Been using this site for a few months and i genuinely dont have a bad word to say about it. Genuine bookie with a great site. Had one issue a week or so back with a winning bet still pending and they sorted it instantly on the phone. Dealt with sam who was very professional. Payouts into bank or paypal are very quick almost always same day if not next morning 5 ⭐️

"A proper bookie"

A proper bookie - punter relationship

Signed up fairly disillusioned with the industry but it became clear Geoff banks was different to some of the bigger names operating in the UK.

Happy to wager with Geoff knowing I will receive winnings generally on the same day. Whilst they clearly take responsible gambling seriously, they don’t hold withdrawals without knowing everything from your occupation to shoe size & unfortunately that is commendable these days.

Negatives for me is that the app can be slow, however it is easy to recognise the company isn’t operating with the same budget the big boys are.
There are limited football markets & events on offer, which could be improved. Also can’t bet in play which is a shame.

They get 5 stars from me and I hope the company can grow and invest more into the app so more people can use a proper bookie!

"Slowest app ever. "

This is my third review of this very below average bookmaker. Tried to place a bet 10 mins before the off, all i got was the spinning disc on screen. Took me a full 10 mins to get the bet on after getting logged out 3 times. Tried to check my transactions then all i got again was a spinning disc on screen. Got to be the slowest app ever for a bookmaker! If you want a bet on i advise you to try and place it a full 15 mins before the off. Beats me why people like this don’t try and fix the things that are wrong with their site. Worst bookmaker ever! Update**. Irish Grand National off time 5pm. Tried to place a bet on the race at 4.45pm a full 15 mins before the off. All i got was a spinning disc saying “wager processing with Geoff Banks” for a full 15 mins. Race went off and my bet wasn’t placed! This site is a joke!! Can some from Geoff Banks please tell me what’s going on???