"The product is even better than expected"

The product is even better than expected. Customer service was excellent....I even received an email before production confirming the address requested as they found a conflicting spelling. Amazing!

"The box arrived slightly damaged"

The box arrived slightly damaged, but I didn’t think it was enough to damage the mailbox. When I opened it, all of the foam packing material was crumbling. The mailbox was in a plastic bag and for the most part, i thought it was ok. Upon closer inspection, the back of the mailbox was bent right where it’s supposed to attach to the house and the material is so strong that it couldn’t just be bent back to where it should be. The lid is very stiff when trying to open the mailbox. I don’t know if the bent part did something to the back plate that affected its ability to open and close, but it is VERY stiff. Over all it’s very attractive, but we’ll probably need to replace it.

"Answered inquiries timely."

Answered inquiries timely.

"Very nice mailbox... BUT"

Very nice mailbox, as it should be at this price. However, I was damned disappointed to find that all the external plates, the addresses and monogram, were intended to be held on with essentially double-stick tape. There are nut plates on the plaques, the mailbox has drill points at the appropriate spots, but no hardware is included, so if you wanted to attach these correctly, you'd need to drill the box yourself, and then go to Lowe's and try to match appropriate bolts. That is unacceptable for a $600+ mailbox.

"The only thing I dislike didn’t have…"

The only thing I dislike didn’t have all the Allen screws to finish setting up mailbox. Had to run to home depot to pick up Allen screws. Not great experience when you spend over 500 dollar mailbox

"This company is terrible"

This company is terrible. I ordered a part for my mailbox and the wrong color plate was delivered. I immediately called and ask for an exchange and they said NO!
Who does business like this? It wasn’t even my fault! I had to spray paint it so it wasn’t a waste of money!!

"Beautifully made!!"

Replaced my mailbox of 25 years, and couldn’t be happier!! Beautifully made and should last me at least another 25 years, maybe longer 😊

"Beautiful address sign"

Our address sign came out perfect. We love it!

"The representative Geanni was amazing"

The representative Geanni was amazing! Super helpful, attentive, and kind! She helped me through my situation!

"Too-notch company with quality products!"

It was so easy to find the perfect address plaques we were wanting on the Mailbox Works website. We received our order in a timely manner, and were VERY pleased with the quality of the product. The office personnel called to let us know that our order was on its way. Great customer service! We will definitely order from this company again.