"A frustrating experience"

A frustrating experience. I booked a minivan for me and my family, because we had 7 bags to carry, even though there were 4 people. On the day of picking us up, a car with a luggage rack was sent for 4 large suitcases. For the driver it was put that it would be 4 suitcases, but I have the email confirming the minivan. Our luck was that the driver was so sweet that he did his best to fit everything, but a suitcase ended up going on my lap to the airport. And the frustration? I paid €69 for a minivan and they sent me a car whose race cost €34 and so far they haven't returned half of the payment. Congratulations on the lack of responsibility with the customer and the mess in the organization.

Oh, and this was in Spain. They are saying that the Spanish company is to blame for not offering the minivan service there, but if I had the option to choose and PAY, surely something is wrong. I want my money back.

"Terrible experience"

Terrible experience. Totally unprofessional, like I never had before.
I booked a van for 5 people, which was including small kids, and 45min before the flight was landing (so we were up in the air) i got cancellation without any reasons. this created major issues for our trip and family

"TROPPO 25 euro per 16 minuti di ritardo..!!!"

Lo spettacolo alle Terme di Caracalla è terminato con un piccolo ritardo dovuto a problemi tecnici.
Avevamo prenotato il transfer alle 23:00 (..81,50 euro.!), siamo arrivati alle 23:16 e ci hanno addebitato 25 euro. Mai più !

"Deceptive Fee Practices "

Had an unauthorised TSA competition fee charged to our credit card. Notified company our flight would be delayed 24hrs ahead. After being dropped off informed by the driver we owed an additional $25 Euros "late fee" since they waited 90 minutes for us after arrival. This was a lie. Our flight arrived at 2:00 we were in the car and arrived at the hotel in less than 90 minutes. He waited at the pick up point for us for 30 minutes tops. Raised this with messages to the company and no response.

"Flughafentransfer"

sog. Nicola war sehr pünktlich und hilfsbereit. Der Wagen war sauber. Mehr kann man sich von Transfer nicht wünschen.
Wir waren sehr zufrieden.

"Very easy and quick booking experience"

Very easy and quick booking experience. Good communication by mails with relevant informations.
Drive was on time, car was nice and clean.

"Nicola was perfect "

Nicola was perfect . Thank you

"Super"

Super, nice driver.
Clean car.

"Paul met us and was very informative…"

Paul met us and was very informative and helpful.... great service and he dropped us at door of our destination with loads of tips on getting the most out of our time trip

"Great service"

Great service. Nice car. Nicola is a great driver.