Villanovo

Flight, Stay and Tour Services
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85 reviews
Overall Rating
Customer Reviews about

Villanovo

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Chris Lang

1.00/5.00

"Villanovo pricing strategy."

Villanovo have beautiful villas, but be very aware of their pricing strategy, which is to hook you in with a good price, and then charge you (a lot!) for everything you might expect to be included. Sheets in a five bed villa ? An extra 400 euros please. Cleaning charge?
(compulsory) an extra 300 euros. You want towels, 8 euros a person, not emptying the bin 'correctly'? A fine of 50 euros per bin etc. They try to get money from you at every turn.

24/06/2024

Scott

3.00/5.00

"Average Okay"

Just Okay 👍🏼

09/07/2022

Penelope Butler

5.00/5.00

"You have been extremely helpful"

You have been extremely helpful. Thank you.

28/02/2020

Penelope

4.00/5.00

"Friendly and efficient"

Friendly and efficient

28/02/2020

Philip Harris

5.00/5.00

"Evane was very professional at all…"

Evane was very professional at all times , shortly after final booking villa manager Emailed , very good service .

28/02/2020

Simona Rocchetti

5.00/5.00

"Very good experience"

Very helpful, professional and patients

16/01/2020

Georgi Gerov

5.00/5.00

"Excellent service"

Excellent service! Super responsive. What we wanted, they got it for us!
Highly recommended!

10/01/2020

MK

3.00/5.00

"The process was a little slow and…"

The process was a little slow and inconsistent. We requested all available properties in Marrakech over a certain set of dates, and were told only a fraction of possible options. When we enquired about others that seemed to show availablity online, they were magically available again. The pricing was inconsistent with the online rates, and the response time was slow (often several follow-ups needed on our end to get a reply). All in all, I was not left 100% confident in our booking process and expectations of what will happen on arrival.

31/12/2019

Candice Burnett

4.00/5.00

"I received very attentive service with…"

I received very attentive service with patience as it took awhile for me to make up my mind. I had a lot of questions. But one question didn't get answered as I wanted to know the ratings on the villa as I couldn't find any on line. Do you have any ratings on it?

13/12/2019

Christiane Préneron

5.00/5.00

"Reservation in Ibiza by Villanovo"

Hello,

I am perfectly satisfied with my reservation by Villanovo;
everything is clear, no problem,

Thanks to Marc Sifre

Christiane Préneron

12/12/2019
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