"Villanovo have been helpful and…"

Villanovo have been helpful and thorough and I have been very happy with their service so far.

"I'm VERY happy 😊😊😊"

I'm VERY happy 😊😊😊

"Very efficient service from initial…"

Very efficient service from initial enquires right up to the end .

"Easy reservation"

We received adequate and prompt response to our queries about the properties in Marrakech. The booking was easy; now we can look forward to the vacation without worrying about the preparation.

"My online experience with Riad has been…"

My online experience with Riad has been great.look forward to our stay and hope it will be interesting as seen online and welcoming as promised.

"Villanovo are always amazing"

Villanovo are always amazing. The team are extremely professional - always so quick to respond, so helpful, & so easy to communicate with from start to finish. I cannot recommend Villanovo highly enough - a fantastic company with a brilliant team!

"Excellent service"

Excellent service, responsive, attentive and caring.

"Good support and proactivity"

Good support and proactivity up to now. Excellent availability to support on special requests.

"AGENCY TO BE AVOIDED!!!!"

I have sent a number of requests for holiday properties in Vilamoura, the rep Nuesa CRISTINA eventually replied to one of my emails confirming that one of the properties was available but ignoring to mention the other properties I had also enquired about. When chasing her for these properties and after another day without response, she told me these were not available and sent me a long list of properties scattered around the Algarve (despite my request for villas in Vilamoura only), with prices ranging from 10000 euros to 56000 euros... She was obviously not interested in sending me what I wanted but what she wanted to sell.
I sent one final email with more properties in Vilamoura that I liked and have not heard from her since. Impersonal and unprofessional service.
Luckily I found another agency in the UK who was able to help me within less than 2 hours of my request and have now booked my summer holiday villa with them.

"super helpful throughout"

super helpful throughout. answered any question promptly and made arrangements via the owner for amendments