"SCAM SCAM SCAM"

SCAM SCAM SCAM
DO NOT BUY FROM JB WATCHES!!!! You send back a faulty watch to be fixed - replaced ,, I have proof of signature that it was delivered back and received but after 100s if emails they are ignoring me
Phone lines are not working
Website has disappeared
Contacting police as this is theft - they have property that belongs to me
Will contact watchdog and trading standards.. no business should be allowed to run this way - they need investigating

"JB Watches kept my watch and my money"

Watch delivered 19 Nov 2019 for son’s birthday, shortly after clasped broke. Contacted JB Watches who instructed me to send back to them for repair, chased numerous times. It’s now nearly end April 2020 JB Watches have failed to return the watch as promised or refund my money 5 months later no response to my chasing emails. What kind of company are you? My order number is JBW 46021 before you think this isn’t a genuine order. I have kept all your emails and my chasing emails as proof.

"Complete scam"

I originally purchased a watch from JB watches back on 12/12/19 for someone as a Christmas present, they wore it once and one of the buttons fell off. I contacted JB watches and was given a return postage slip, I returned the watch and was told it would be repaired and sent back to me. When I got it back, it had not been fixed, they had just sent a replacement button without fixing it to the watch. I re-contacted JB watches and was once again given a return slip. I posted the watch back on 12/02/20 and have emailed customer services twice since but am yet to receive any update/confirmation that the watch has arrived. At this point I have not received a refund either and so have essentially paid for a good I no longer have, it is a complete scam. I am very unhappy with the service I have received from JB watches and will be pursuing a formal complaint through trading standards as this is unacceptable.

"I brought a watch online"

I brought a watch online, and after a year the watch is rusting out. When contacting them in January they seem to be responsive, 2 months after they seem to go bust.

I have posted the watch but have not heard anything from them, no correspondence at all, when you are calling before their closing hours they mention they are open from 9 to 5 but then disconnect the call. I think i might have lost the watch now and money. What a waste and shame.

highly recommend NOT buying anything from JB watches again.

"Do not buy from JB Watches"

Do not buy from JB Watches
I bought a watch from JB watches which was easy to order and quick delivery. Whilst I was on holiday , the second time I worn the watch the bracelet broke . I sent the watch back which they paid for and received. Cut a long story short after about 15 phone calls and 20 emails I still cannot get hold of them , so I had no choice into make a complaint to PayPal . Still waiting for correspondence from JB watches. If I could I wouldn't even give 1 star.

"I bought my mom a Michael Kors watch…"

I bought my mom a Michael Kors watch for 60th birthday in January. One side of the rose gold strap has started turning silver. She's really upset but when I've tried to access the website to contact them direct the site is no longer valid. So very disappointed and wish I'd bought the watch elsewhere now.

"Awful company! Read this review as must be fraudulent"

Awful company! Bought this watch in june 2019 a michael kors watch when a few months later my pin that hold my strap to the face od the watch broke so I contacted the company and they repaired this for me. Its now march 2020 and the same issue happened again! contacted the company by email saying its faulty and i want a refund or replacement and no one got back to me so i phoned the company and was on hold for 20 minutes then i phoned again and said there closed although they said there opening times is 9-5 mon to Thursday, its Thursday and its only 12.45 pm? Also there isnt a website any more when i google? What is wrong with this company!

"My partner brought me a Micheal Kors…"

My partner brought me a Micheal Kors watch for Valentine’s Day. The diamanté has fallen out and they agreed to fix it due to it still being in very good condition. We returned the watch to find that they’re not replying to our emails and seem to not be trading at all! We have lost the watch now and assume they will be keeping it. £300 GONE!!!!

"Faulty weak watch"

I ordered a watch in December it came and was fine, it was a Armani watch and one of the side parts to the watch had come off which led to the chain to fall of his wrist meaning the watch falling to the floor. I’ve emailed also and nobody has got back to me and when I call during open hours it says they are closed after a few rings!!!!!!! We all deserve answered and our money back!!

"I bought a watch from j b watches"

I bought a watch from j b watches . When it arrived it was faulty contacted via email was told to send back for it to be fixed. Sent via tracked royal mail. Watch was received 3rd feb now 23rd feb . Sent numerous emails and contact number not working!! No reply at all!! My hard earned money wasted . How even is a company allowed to treat people this way . Extremely upset!!