"Appalling Service"

As a previous customer of Richard Kendall (Both buying and selling), I have seen an enormous change in the way that they deal with people.
When trying to purchase a property no one calls you back and the whole experience is very frustrating.The lady I dealt with 'Lucy' was in my opinion condescending and abrupt.(This is the second call on two different properties with the same sales agent, and the same bad customer service was received) I found myself almost arguing with her until I pointed out that I also had a property to sell at which point her telephone manner changed. Needless to say I have decided to sell my property through another agent, which will give me peace of mind that another prospective customer won't have the same experience as me. Richard Kendall you need to observe how your staff are speaking to customers

"I have used Kendall's a few times now…"

I have used Kendall's a few times now and always been very happy. We completed our sale with them today and I have to say the service has been second to none. Big thanks to Melanie and the team for all they did.

"Karen was fantastic she gave us lots of…"

Karen was fantastic she gave us lots of useful information and kept us updated every step of the way. She's an asset to Richard kendalls.

"Sale of property"

We were happy with the whole process from valuation to completion. Amanda Dyson was excellent, very professional and friendly keeping us up to date throughout .
I would recommend Richard Kendall Estate Agents

"Great support"

We didn't sell through Richard Kendall as our local branch had just closed down but our vendor used them and from the beginning they have been fantastic in keeping us up to date and keeping in touch and supporting us in getting updates at the time of exchange

"Liz and Joanne"

Liz and Joanne - Wakefield branch

Both Liz and Joanne kept me informed with my purchase every step of the way, they were polite and nurturing throughout which made the experience feel somewhat safe (after a previous sale falling through this was exactly the kind of treatment I needed!)

Both Joanne and Liz were considerate, knowledgeable and helpful, they made what could have been a stressful time, pretty stress free, doing a lot of chasing on my behalf to ensure things ran smoothly.

Thank you so much, if you were considering the Wakefield branch I would highly recommend!

"Excellent, Professional & Friendly Service"

We appointed Richard Kendall due to an unacceptable & unprofessional service from another Estate Agent.

From the initial phone call through to the date of completion Richard Kendall remained professional throughout the whole process.

Mandy was our key contact throughout & although there were issues with other Estate Agents & Solicitors, she kept us informed at all times in a professional, friendly & timely manner.

I would definitely recommend Richard Kendall Estate Agents & wouldn't hesitate to use them again should we decide to move again in the future.

"A wonderful team providing exceptional service."

Truly amazing service. From Matthew Hemingway in rental valuation to Amy Esberger, letting negotiator and rest of the team are wonderful. Everyone is professional, extremely helpful and prompt to respond to queries. Extremely grateful for the service received.
Thank you team.

"Karen at Richard Kendall’s estate…"

Karen at Richard Kendall’s estate agents was supportive throughout the whole process of selling my property. I was kept informed weekly and was reassured at all times. All the staff we courteous and helpful. I highly recommend their professional and personal service.

"Mandy Bennett @ the ossett branch was…"

Mandy Bennett @ the ossett branch was great from start to finish, she was professional in every aspect and made the whole process so easy and stress free
Thank you Mandy